Internal optical drive does not not on the retina no MacBook Pro mid 2012

So, I know there are a lot of discussions on this subject, but I can't find one for my problem. It is here,

I have a MacBook Pro 13 inch mid-2012 not the retina. It has the Max 8 GB of RAM and i7 processor. The hard drive is 750 GB. The computer has also an internal optical drive. I can insert and eject the CD and DVD, but when I put in the player made a strong and unusual whirring or buzzing noise, not the normal silence and it becomes stronger and more quickly than the slower and quieter that the DVD or the CD will eject except it doesn't. This can continue indefinitely unless I have press and hold the eject button on the keyboard. The DVD is not scratched when I go out, and the player has worked only once on the last two times I tried to use it. Do I need to take it to the Apple Store to get something fixed or replaced or what? I don't want to do the fix at home so the fix can be done only in this way that I kid you not the computer. What is the best thing to do, and all the world knows about this problem?

Take repair

Genius of booking http://www.apple.com/retail/geniusbar/

Online https://getsupport.apple.com/GetproductgroupList.action

check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

Tags: Notebooks

Similar Questions

  • Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

    Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

    CD/DVD players use different lasers to read CD DVD vs.  Eventually, your DVD laser has grilled.  It might be time to replace your CD/DVD drive.

    HTH,

    JW

  • I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

    I get a message saying "drive does not have the ability to access this service and I just paid for 12 months (FOR THE SECOND TIME) in the last two months!

    Hi phillipt84805120,

    Make sure that you have the latest Adobe Acrobat Reader DC (Adobe Acrobat Reader DC install for all versions) installed on your computer to use the services of export to PDF as the older version of Reader support any more.

    Alternatively, you can use services online at https://cloud.acrobat.com/exportpdf

    Let me know if you are still having a problem.

    Kind regards

    Nicos

  • My computer says "drive does not have the ability to access this service" when I am trying to connect and to convert a JPEG to PDF.

    My computer says "drive does not have the ability to access this service" when I am trying to connect and to convert a JPEG to PDF. That's the only reason I pay for access to Adobe Reader...

    Why used it allow me to do this? I have done several times before.

    Hi tinas,.

    Looks like you may be using an earlier version of the player, which now is no longer able to access the services Cloud of Document PDF. Please visit: Error Message: "Drive doesn't have the ability to access this service."

    You can download the most recent version, CD player, of https://get.adobe.com/reader.

    Best,

    Sara

  • Error message: drive does not have the ability to access this service.

    Trying to convert pdf to Word Doc.  Error, said that drive does not have the ability to access this service.  I use this program all the time.

    Download and install Acrobat Reader DC.

  • I bought a license of adobe product, which allows to transfer PowerPoint to word in March. But when I want to use it today, there's a wrong message "drive does not have the ability to access this service!

    I bought a license of adobe product, which allows to transfer PowerPoint to word in March. But when I want to use it today, there's a wrong message "drive does not have the ability to access this service!

    That looks like you are using an older version of reader; See https://forums.adobe.com/docs/DOC-5891

  • I have a MacBook Pro (mid-2012) with the audio jack single. Why not recognize it when I plug a microphone inside?

    I have a MacBook Pro (mid-2012) with the audio jack single. Why not recognize it when I plug a microphone inside?

    I use a splitter cable, and have verified meter that it is properly connected.  Also the microphone that I try to use the works when connected to a separate Recorder device, so I know who works very well.

    The audio output on a 2012 port does not support the audio input.  You will need to use the USB ports for audio input.  This will require an appropriate hardware and software.

    Ciao.

  • USB hub works on MacBook Pro mid 2012 but not on MacBook Pro early 2013

    I recently bought a Top long Premium Hub 4 ports USB 3.0 aluminum.   I noticed that when I use it in my MacBook Pro i7 2.4 GHz with 16 GB of memory at the beginning of 2013 this external zip drives are not recognized.  (It works for my iphone charging).  Then I tried in my wife MacBook Pro mid 2012 with 2.3 GHz i7 and 8 GB of memory and the external zip drives worked perfectly. Both machines have 10.11.2 el Capitan installed.

    Why it would work on an older machine?  What Miss me?

    Is the hub AC powered or powered hub (requires the MBP to power all the devices on the hub)?  Self-powered hubs use ca for the lion share of the power of the device and MBP is essentially just the conduit.

  • MacBook Pro (mid-2012) freezes when the lid closes

    My Macbook Pro (mid-2012) crashes whenever I close the lid. He wakes up not coming back. When I charge the laptop at 100%, it will stop at 0% inside and hour or two any apps I run. It also runs VERY hot. Here is the information of EtreCheck.

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-07 18:13:48

    Download https://etrecheck.com EtreCheck

    Time 03:18

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    : Another problem

    Description:

    Computer crashes when the lid closes. 100% charged battery lasts about 1 hour. computer work extremely hot.

    Hardware information: ⓘ

    MacBook Pro (13-inch, mid-2012)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.9 GHz Intel Core i7 CPU: 2 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = battery check - Cycle count = 368

    Video information: ⓘ

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    System software: ⓘ

    OS X Yosemite 10.10.5 (14F1909) - since startup time: less than an hour

    Disk information: ⓘ

    TOSHIBA MK7559GSXF disk0: (750,16 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 748,93 (Go 293,37 free) - an error in disk failure!

    Encrypted AES - XTS unlocked

    Storage of carrots: disk0s2 749.30 GB Online

    MATSHITADVD-R UJ - 8À8)

    USB information: ⓘ

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ

    / Library/Application Support/MacKeeper/AntiVirus.app

    [loading] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8 - 2014-01-24) [Support]

    net.kromtech.kext.Firewall [no charge] (2.3.6 - SDK 10.8 - 2014-01-24) [Support]

    Launch system officers: ⓘ

    [loaded] 5 tasks of Apple

    [loading] 144 tasks Apple

    [operation] 63 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 44 tasks Apple

    [loading] 138 tasks Apple

    [operation] 80 tasks Apple

    Launch officers: ⓘ

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-01) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-25) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-25) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-25) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2015-09-24) [Support]

    [operation] com.adobe.agsservice.plist (2016-08-15) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-08-17) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2016-08-17) [Support]

    [operation] com.zeobit.MacKeeper.AntiVirus.plist (2013-07-26) [Support]

    [operation] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2013-07-26) [Support]

    Launch User Agents: ⓘ

    [loading] com.adobe.AAM.Updater - 1.0.plist (2014-09-21) [Support]

    [failure] com.adobe.ARM. [...]. plist (2013-09-08) [Support]

    [operation] com.zeobit.MacKeeper.Helper.plist (2016-07-12) [Support]

    User login items: ⓘ

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Canon IJ Network Scanner Selector2 hidden Application (/ library/printers/Canon/IJScanner/utilities/Canon IJ Network scan Selector2.app)

    Hidden Dropbox application (/ Applications/Dropbox.app)

    ThisLife Uploader request hidden (/ Applications/ThisLife Uploader.app)

    Agent application RealPlayer Downloader (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    Canon IJ Network Scanner selector application hidden EX (/ Applications/Canon Utilities/IJ Network Scanner selector EX / Canon IJ Network Scanner selector EX.app)

    Internet Plug-ins: ⓘ

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-24) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-27) [Support]

    EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-15) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-15) [Support]

    QuickTime Plugin: 7.7.3 (2016-08-23)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-27) [Support]

    Default browser: 600 - SDK 10.10 (2015-09-09)

    The internet user Plug-ins: ⓘ

    RealPlayer Plugin: Unknown (2013-11-07) [Support]

    Web of Google Earth plugin: 7.1 (2013-06-26) [Support]

    3rd party preference panes: ⓘ

    Flash Player (2016-06-28) [Support]

    Time Machine: ⓘ

    Time Machine not configured!

    Top of page process CPU: ⓘ

    kernel_task 99%

    22% mdworker (10)

    20% antiVirus

    4% WindowServer

    2% ThisLife Uploader

    Top of the process of memory: ⓘ

    661 MB kernel_task

    Firefox 401 MB

    279 MB plugin-container

    254 MB antiVirus

    213 MB mds_stores

    Information about virtual memory: ⓘ

    1.39 GB of free RAM

    6.61 GB used RAM (3.71 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    Sep 7, 2016, 17:42:05 Self test - passed

    First uninstall MacKeeper. Does you no good and it can contribute to your questions.

  • I own a Macbook pro mid 2012. Now I want to increase the RAM of 4 GB to 8 GB, please suggest if this update will help me to improve my performance to macbook.

    I own a Macbook pro mid 2012. Now I want to increase the RAM of 4 GB to 8 GB, please suggest if this update will help me to improve my performance to macbook.

    It will help in cases where the applications require more than 4 GB of RAM.  Otherwise, there will be no noticeable difference.  If you really want to increase the speed, an SSD is the best option.  They cost about 3 x's + more than a traditional HDD of same capacity...

    Ciao.

  • Need to reinstall my Windows 8, but the optical drive does not

    Separated from this thread.

    Support recovery of Windows 8 for product windows operating system recovery disc Windows 8 pro OEM Activation required 3.0 here in my hands, I have... I can't install them well... My dvd drive does not work with Windows 10.windows 10 sucks... I can't figure out how to take everything here and remove all ten and just replace my 8...

    Since you probably need creation for Windows 8.1 installation media on flash stick to do anyway the own 8.1 Windows Installer , you might do as well on the contrary much better Clean install Windows 10 since the installation in the link worked for everyone who tried without a single complaint, overcomes all and every other issue had with 10 Windows and gives the best installation of any Windows OS We can possibly have.

  • CD RW drive does not have the recording tab

    I have problems with my being considered by Windows XP as a CD-ROM drive only CD burner. The recording tab is not available on my system properties. I exchanged the drive with the other 9 that I have here that work fine on my other machines with Windows 7 and Vista, byt XP refuses to see them as anything other than ROM discs

    I tried to go in the registry at the location following and ensuring that the drive type is set to "1".

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives\Volume {fa124c43-d6c8-11de-8776-806d6172696f}

    NO CHANCE!

    I also passed to Component Services and enabling the IMAPI service in and outside, without success. Windows will simply not see the CD as anything other than a player.

    With the NERO Burn software, I am able to burn CDs and DVDs without problem, but I was hoping to quickly burn discs CD - RW using Windows without having to load to the top of NERO, as I used to be able to do before.

    My system is composed of:

    • XFX nForce 780i Mobo
    • Pentium D 3.73 GHz bumped 775 processor Presler
    • NVidia Geforce 9500 GT video
    • 4 GB OF RAM
    • Phoenix Bios Version P06

    If anyone has any ideas, I would be grateful, it seems that something in Windows does not see the drive correctly. Nine discs can't be all bad. I even out the hard drive and put in the condition with Vista in the machine and the CD player is considered to be a writer, so there is no hardware problem. He came down to somewhere in the XP operating system and I went through with my knowledge. There must be a service of components or a registry key to twist it and raise the windows of the hardware

    Ray

    Hey Ray,

    Seems that happened for quite a long time. The problem that you are facing may occur due to upper and lower filters apply on optical drive Firmware. Try following the steps below and we'll see if it works!

    Click on the Start button in your desktop computer, and then click Run.

    In the Open box, type the following text:
    Regedit.exe.

    Click the OK button.

    Click on the plus sign (+) next to HKEY_LOCAL_MACHINE.

    NOTE: When you click the plus (+) next to a folder, it will expand displaying the folders it contains in the left pane of the registry editor. When a file is highlighted, the contents will appear in the right pane of the registry editor.

    Click on the plus sign (+) next to SYSTEM.

    Click on the plus sign (+) next to CurrentControlSet.

    Click on the plus sign (+) next to control.

    Click on the plus sign (+) next to the class.

    Click {4D36E965-E325-11CE-BFC1-08002BE10318}.

    On the right side of the window, click UpperFilters.

    Click on edit in the menu bar.

    Click on remove and then click OK.

    On the right side of the window, click LowerFilters.

    Click on edit in the menu bar.

    Click on remove and then click the OK button.

    Click Register and then click on exit.

    Restart the computer normally.

    NOTE: once you have completed these steps, check for other CurrentControlSet records in the registry that can be titled CurrentControlSet001, CurrentControlSet002, CurrentControlSet003 and so on. If these files exist, you must follow this procedure for every folder CurrentControlSet delete upper and lower filters.

    Saurabh yapi | E-mail address is removed from the privacy *.

  • Optical drive does not and "Microsoft FixIT" did not help

    My optical drive cannot read any media. I have tried blank CDs and DVDs as well as store bought CDs and DVDs. I ran the Microsoft FixIt tool and it said everything was working.

    The only question he had was playing the media. He said "the drive is empty or the media format is not supported". However, the disc is NOT empty and the media format IS supported. Help, please! Thank you!

    Hello

    Have you installed CD/DVD programs lately? Too many people will cause issues that
    they will load the pieces themselves in memory and then they will be competing for resources.
    If you have recently added then try to uninstall them.

    -------------------------

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • External CD drive does not recognize the CD burned on El Capitan.

    Using El Capitan 10.11.5 and an external hard drive, I have burned successfully mp3 files iTunes CD - I can play on the computer itself - but an external CD drive does not recognize, even if the Player recognizes the discs once engraved on Snow Leopard and previous models.  What's wrong? I burn "at the fastest possible speed," as I have always done.

    What CD format?  If you burn it to a CD mp3 this is not very common for a standard CD player to be able to read those.  You may have burnt the other CD audio CD format.

  • CD/DVD drive does not see the CD

    DVD/CD player does not have the CD in the drive. When I open my computer, no CD is visible in the player. When I try to write files to the CD, the drive does 'no CD' even if there is a CD player. How to solve this problem? Uninstall CD/DVD drive and put it back after the reboot will help solve the problem? I'd appreciate any help to offer. The computer is the workstation DELL Precision 3400, running Windows XP Pro 64-bit. The drive has the latest firmwar installed.

    Uninstall CD/DVD drive and put it back after the reboot will help solve the problem?

    Perhaps.

    You can also watch this article...

    http://support.Microsoft.com/kb/314060

    Tricky

Maybe you are looking for