Internet connection works, but Firefox doesn't load pages

Internet connection works on Win7 Office (updates Windows, Google Earth works etc.) but Firefox & IE does not load web pages.
Computer laptop (Vista) that uses the same router works Firefox fine.

Performed various AV like Malwarebytes etc. software with no problems found.
Re-install win 7
Tried these solutions
https://www.YouTube.com/watch?v=JK7oYj2YPNQ
http://en.kioskea.NET/forum/affich-19117-Internet-connected-but-can-t-browse
and other similar.
Send from your cell phone like PC WIn7 does not allow me to connect and use the troubleshooting software

Thanks for the reply, but I found the solution.
Many answers forum suggest to change the network settings, but that does not work either.
The combination which solves the problem was to run "SuperAntiSpyware" who found a virus that Norton has not blocked. AND to uninstall and reinstall my copy of Norton 360.

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