Invalid SIM - on a new iPhone from the Genius bar

Yesterday at the Genius bar in Barcelona they gave me 6 s new more instead of mine with the broken screen. It costs 340 euro.

But I can't use it with my SIM - I get this message all the time: Sim not valid.

It seams like the iPhone, they gave me only works with the Spanish sims. And mine was NEVERLOCK or SIM free.

The guy at the Genius bar don't tell me what it is.

IMEI: *.

Could someone please help me - because we do not have Apple store in Ukraine.

Hello

You will need to return to the Apple store.

Or contact applesupport.apple.com.

See you soon

Brian

Tags: iPhone

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