Invisible comments after the last update - help?

(I moved this to its own thread because it's not exactly the same problem as one that I answered):

2 our group Mac users comments 'invisible' since the upgrade to the latest version of Acrobat Pro DC (2015.016.20039). and Adobe Reader. You can see the comments in the comments bar, but you don't see them anywhere on the page. It will move to the point where the comment should be, but it will not show the inscriptions on the PDF file. Here is an example:

comments-invisible.jpg

The same problem occurs even after removing all preferences:

same-problem.jpg

Does anyone else have this problem of comments after the last update? It will sometimes show bubbles of comments, sometimes show the insertion points and shows almost never strike thru. It's weird and incoherent.

We use a WebDAV server to store our comments, if relevant. Two of us on OS X 10.11.4.

Hi all

We have released a hotfix that resolves this problem on comments on zoom-in and zoom-out endangered today. If you're not already updated to the latest patch, simply open Acrobat and visit help > check for updates to apply this hotfix.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thank you

-ashu

Tags: Acrobat

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