iPad Air & Win 10: 28, the pilot error is not available

I can't get my iPad to be recognized as a device by a PC running Windows 10. The connection with iTunes works fine but the iPad does not appear as a device in the Solution Explorer.

In Device Manager the iPad presents itself as "iPad" in the category "other devices." The status of the device is "the drivers for this device are not installed. (Code 28) ».

Here is what I tried:

  • I updated iTunes and iPad for current versions.
  • I have uninstalled and reinstalled iTunes.
  • I tried to update / install the appropriate driver manually with the information given here: If iTunes does not your iPad, iPhone or iPod - Apple Support. After the update the iPad then shows up in the category "USB controller" as "Apple Mobile Device USB Driver". But after a few seconds, another 'iPad' is located in 'other devices '. Manual installation of the driver for this second entry 'iPad' leads to the same results. I repeated a few times, and it only adds more entries of "Apple Mobile Device USB Driver".

What Miss me?

Uninstall iTunes on Windows is a process - did you follow the following steps?

Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

Tags: iPad

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