iPad app HP Home/Biz

Hi just tried to use the iPad app sweep feature. He found fine document, but when clicking on scan I get an error message ' a problem occurred when scanning, please check your scanner and try again.

I have the HP Photosmart Premium C310 series printer. I don't understand why if the preview feature works the scan isn't.

Help, please.

Thanks for the reply, I have solved the problem and I forgot to post back. I run an update on my HP printer and after that it worked fine.

Tags: HP Printers

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