iPad is trying to connect to the old e-mail address for the App Store

Similar Questions

• Unable to connect to the App Store since the upgrade to IOS 10

  Tried to restart App Store and phone. changed the password and recorded out and back in but still unable to connect. We will, get apps but when I try and download it keeps asking for the password and say that it can not connect. Someone at - it advice?

  Hello CT05,.

  Please ask for assistance with the App Store here in Apple Support communities. I understand how it is important to be able to download my new or existing applications on the App Store. Please try these things to see if we can get this to work for you as expected!

  The first thing we want to make sure is that all your data is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.

  Once you have your backup, please go to appleid.apple.com on your computer or via a web browser. Log in with the Apple ID you are trying to connect to the App Store with. If it connects, take note of the Apple ID and password. Try the same information on the iPhone.

  If this still does not work on the iPhone, please click Settings > Wi - Fi and turn Wi - Fi off. See if you can access the App Store on your cell data. If you can, it means that it some security on the wireless network that you are connected to that is blocking your connection. You won't be able to do this unless you use your cellular data or move you to a new wireless network.

  If you are not able to access the App Store on cellular or wireless data, please open this help article: If your iPhone, iPad or iPod touch connects to a Wi-Fi network. Check the section still not 'connect?' and look at the instructions to reset the network settings. What this does is actually reset some of your default network settings. You have to reenter your password to connect to wireless networks once this is done. Try again.

  Thanks again and have a great rest of your day.

• Unable connect to the App Store on my iPhone 6 Plus. Can connect you to iTunes.

  Connected successfully to manage apple ID of my MacBook Air running OS El Capitan 10.11.3

  Connected successfully to manage apple ID of my Air 2 IOS 9.2 iPad

  On my iPhone 6 more IOS 9.2.1:

  -Can NOT connect (do not take my password) on App Store

  -CAN connect using the Apple ID and password even successfully using the settings > iTunes & App Stores, by clicking on my Apple ID, then view Apple ID, then manage, then from the web page to manage Apple ID enter identifier Apple, then the same password I tried to connect to the App Store.

  I can't understand how to fix it - when I have successfully a connection on my iPhone to manage devices - it shows that I am connected to both my Plus 6 iPhone and my iPad 2 Air

  Try to connect to the App Store first, and then try to connect to.

• Unable to connect to the App Store and auto delete app

  Hi, I never update my ipad because I never, and I do not have the space for it anyway. Now and then I get the message saying ipad needs space for the update, press ok to allow deletion, or something in that sense. Theres two options cancel or ok. Today I accidentally pressed ok. He deleted my largest app and now I am having problems with the App Store. I can open it and see the recommended page. I think I can upload them as well, but when I use the search bar, it says unable to connect to the App Store. I don't know what to do and how to cancel.

  First of all, make sure that you don't have enough free space before trying to re-download the application. Once you know that you have enough space, try these two ways to get to the app.

  Click on the tab purchased on the App Store and see if the application appears in a search here or just trying to slide through until you see the app and then download it from there.

  If this does not work, do a Google search for the app. It should appear in the search. Tap on the app in the Google search and who should open the description window app on the App Store with the download next to the app icon.

• I can't connect to the App Store, any ideas on what to try?

  I can't connect to the App Store, any ideas on what to try?  I tried logging in and out on my iPhone and a desktop computer, but this does not seem to solve the problem.

  Thank you

  Hello

  Did you go to bottom of homepage itunes on your iphone

  Apple ID signal then reconnect.

  Your WiFi connection works well?

  See you soon

  Brian

• I just bought the last Apple TV - I can't seem to connect with the App Store and Siri is completely useless. This is an example of how Apple is unable to produce a useful product?

  I just bought the last Apple TV - I can't seem to connect with the App Store and Siri is completely useless. This is an example of how Apple is unable to produce a useful product?

  Hello

  Be sure to follow the instructions in this article to support > set up your Apple TV (4th generation) - Apple supported

• Unable to connect to the app store

  For some reason any last week that my phone has decided to stop to connect to the app store, all internet services work otherwise? Ive reset it several times and signed in and out of my apple account but nothing!

  Help, please

  Hi deanfitz,

  Please try to open the app store and based on one of the icons in the lower bar 10 times quickly.

  This removes the caches of the iPhone app store and should solve your problem!

  Concerning

• Cannot load sites http but https are ok - as impossible to connect to the App store

  Hi people, for the first time I have a serious problem with my Mac and 10.8.5 and I hope to find some help here.

  The problem:

  All of a sudden (no idea of what happened, why it happened) I can not open Web sites beginning with http, for example http://www.advrider.com

  The error message is: unable to connect

  However websites like Facebook, this forum etc i.e. all sites beginning with https://... properly.

  This is valid for Firefox and Safari.

  Thunderbird works fine but the I can't connect to the App store.

  The problem is that I don't know yet where to look to find the problem.

  I did some fishing (without a solution)

  -verification of DNS settings (use 8.8.8.8 and 8.8.4.4)

  -Clear cache

  -Re-install point AP

  -switch to another Wifi network (currently in a hotel and there are supposed to be two totally independent networks)

  -turned off the firewall

  n ' use a proxy

  My wife with El Capitan Mac works fine on the same network, but because I don't know what to look for, it makes it almost impossible to compare the settings one by one.

  No idea what to do?

  Post edited by: Kuhjunge - another mac works fine on the same network.

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas?

  Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas? Im not geek so please be gentle!

  Try restarting mode without failure. To restart in safe mode, restart the computer and press on and hold down the SHIFT key until the Apple icon appears. The computer starts more slowly than usual because the disk utility checks the drive. After getting on the desktop launch the App store and try to connect. Successful or not, once you're done, restart normally to exit safe mode.

• Cannot connect in the app store

  I turn on my pc and sign in with my e-mail address and password.  tiles windows 8 appear and then I created a Microsoft account with a Hotmail account and password.  When I try to connect to the application on the search bar, I enter in the store and when I go to download the app I want in the app Store on the floor, my email that I use to connect to the computer presents itself instead of the Microsoft Hotmail account and I can not access the store, I am asked to reset my password , and yet when I sign in the store to download a free game, my email which is to connect to the computer keeps appearing instead of hotmail

  Hello Sharon,

  Thanks for posting your question on the Forums of community of Microsoft.

  From your problem description, I understand that you are not able to connect to the app store.

  1. can I know why you want to create a second account?
  2. you receive an error message when you try to download it from the Windows store?
  3 - is the question accurse when you try to download any specific application?

  4. do you get the reset password error when you use the same account to access hotmail on the web?

  Method 1:

  You can follow the steps mentioned below if you want to use the 2 ID.

  a. open store click on Windows + C

  b. click settings

  c. click on your account and click on disconnect and then open store again and use the second ID that you created.

  Method 2: Reset store cache

  
  

  a.Right click the start screen (lower left corner)
  b "Run".
  c.Type: "WSReset.exe" and press enter

  Method 3:

  
  

  You can try to run Apps Troubleshooter

  Download and run the troubleshooter modern UI App and check.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Please use the following links as reference:

  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Method 4:

  
  Place the computer on the clean boot and check if the problem persists. You can track the item concerned to perform a clean boot.

  Perform a clean boot

  Put the computer to boot and check if the problem persists. You can track the item concerned to perform a clean boot.

  Perform a clean boot

  Follow the instructions (step 1 for Windows 8) given in this link to make a clean boot:

  http://support.Microsoft.com/kb/929135

  Note: After completing the steps in the clean boot troubleshooting, follow these steps to return the computer to a Normal startup mode.

  a. on the start screen, type in msconfig and press ENTER.
  b. on the general tab, type or click the Normal startup option, and then tap or click OK.
  c. When you are prompted to restart the computer, press or click on restart.

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you

• I can't connect to the App store

  I can't connect now on the App store on my iPad 2 Air so that I could previously. I have no problem connecting with my iPhone 6 s. I tried to go into the settings and verification of the information, but nothing helped.

  Looking for suggestions here.

  If you cannot connect to the iTunes Store - Apple Support

  If none of that works, please post back with details such as what exactly happens when you try to connect.

• Cannot connect to the App Store, but can connect to iTunes

  Hello

  I just bought my 2011 macbook pro model and tent put up however when I log in my details for identification for apple Apple store the Dungeon of the wheel rotates forever beside the details of the account and the next screen is not coming. I skipped the whole upward and opened the Mac operating system and tried to open a session on apple store directly, but always the same wheel turns in an interesting way, I can connect to iTunes. What is the problem with my macbook?

  Thank you

  Firat

  Note: I checked the internet connection and the software updates, and there is no problem with them.

  I'm having a similar problem. The App Store icon shows that there is an update but when I open App Store I get the spinning wheel but nothing else. Any category I click (features, Top Charts, updates, etc.) I get the same. Help of the App Store is the same. I have not had problems before. This is on a Mac Mini (mid 2011) 10.11.3 running. App Store says Version 2.1 (459). Everything else seems to work very well. Anyone have any ideas?

• Unable to connect to the App store on iOS 4.2.1

  Hi guys!

  I decided to take my iPhone good ol' ' 3 G out of the darkness to use it as a backup phone in case of any situation, unhappy and unable to connect to the iTunes/App store after several tests. I checked my wifi connection and it worked well on Safari. Someone here has a tip on how to fix? Or has Apple really stop its connectivity on the older iOS app store - are

  After seeing your post, I booted up my 3G to test and noticed the same thing. I thought it might have something to do with Date & Time settings. I noticed that, even though 'Set automatically' performed, the phone thought that the current date was in September of last year. Since the App Store will not work if the date and time settings are incorrect and that the phone can't connect to the server to get the right time, I would say that is why you don't get on the App Store (assuming that you also see the anomaly of the moment).

  I have an iPod touch 2nd generation, which also iOS 4.2.1 and will test it tomorrow there.

• Can not run the upgrade of Mavericks from the App store

  I have an old iMac, I'm trying to update and I can't get the upgrade of the Mavericks to run from the App Store. It's an iMac 7.1. I upgraded manually it 10.5. ? to 10.6.8. I then went to updates in the app store. Mavericks and El Capitan have been listed. I've tried both but got the same message:

  "We could not complete your request. There was an error in the App Store. Please try again later (4)"

  I can't believe there is a problem with the app store, so does anyone have an idea what could be wrong?

  Thank you

  John

  Try to connect to the App Store and log in again.

• Remote control/software Apple TV with the App Store problems

  Seems ridiculous that a Sept 2016 4th Gen apple TV purchase has the same problems of connectivity with the App store. Impossible to connect, or even choose App store, or spare parts offline, erratic, glitch and acts as a problem of distance, but seems to be a software problem or interface. Obvious corrections or ideas to stabilize or least to increase connectivity to app store with 4th Gen Apple TV/remote control?

  No problem of connectivity with a 4th getting Apple TV remote here... Sorry, you encounter this problem with it.

  See if there is something that will help that you haven't tried in this article to support > set up the Apple TV Remote - Apple supported application