IPhone 5 may depend on

Hi guys. Yesterday my iphone 5 with 64 GB suddenly turned off due to no battery. After I connected the charger, the phone starts to turn on the white screen with a black Apple for a while, then returned black. I was thinking its fine because I have my phone never to be out of the battery before the experiment. but after a night's charge, the phone still running.

Hello.

Press the sleep/wake and home buttons and keep them for at least 10 seconds.

If this is not enough, take a look at these articles Support from Apple:

If your iPhone, iPad or iPod touch does not respond or does not turn on - Apple Support

Use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo on the screen of your iPhone iTunes. After that on your computer, you should see the iTunes window saying that your iPhone needs to be restored to factory settings. Click Restore.

More info here:https://support.apple.com/en-us/HT201263

If these steps do not work, contact Apple and ask for help.

https://www.Apple.com/support/iPhone/contact/

Tags: iPhone

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