iPhone 6 requesting an unknown Apple ID after restoring with itunes

Hello. Then my sister bought this iPhone unused 6: 6-7 months ago. It was working properly until she changed the password and forgot it, we had to restore the iPhone via itunes 6. After restoring it, however, now upon activation it asks one Apple that wasn't a set - up on the phone ID. I am really frustrated because Apple ID it, she is supposed to be the first and the only one that was linked to this phone. But is not this user name. What is going on?

She bought a phone that has not been released to find my iPhone. Only the person who configured iCloud on this phone can unlock. There is no way around that. See: disable find them my iPhone Activation Lock - Apple Support

Tags: iPhone

Similar Questions

  • I upgraded my iPhone iOS 9 and now it does not connect with iTunes

    I have a 4 s now with iOS 9. (I now use strictly just for music)

    My version of iTunes is 11.4 and my Macbook OS X 10.6.8

    It is an old computer and is not compatible with the newer OS X are available.

    My iTunes suggested that updating my iphone to ios 9 so I was for it, but now I just get the message

    "The iPhone is useless because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes. "

    So I go to the site and I can't download the latest version of iTunes because it is not compatible with the OS X version I have (and am stuck with)

    My real question I guess is how Devil can I just the older ios back on my phone?

    I tried to restore etc and no luck. Any help is appreciated because I suck.

    You're out of luck.  For use with iOS iTunes 9, you need at least OS X 10.8.5.

    You can't get an older version of the iOS either.  If you must live without using iTunes with your iPhone, or get a newer computer.

  • Why can't I activate my iphone 3gs after restore via itunes?

    Today, I have to restore my iphone 3gs, so I can't activate it. What is the problem?

    What happens when you try? You have a SIM in there? Was it already jailbroken or hacked to unlock?

  • Apple, what's happening with iTunes?

    What this company can ruin still more iTunes? Why are there microphones everywhere? I don't want these photos of bunch of garbage of the bands!

    You do not discuss Apple here. This is a user to user support forum. If you have Apple to know your thoughts, you must use the comments here, http://www.apple.com/feedback link

  • Apple ID not associated with iTunes Connect

    Hello

    I'm trying to update an iBook using iBooks author and in the stage of PUBLISHING the login page says that my AppleID is not associated with the iTunes Connect account. I've updated the book several twice and not had a problem.

    This seems to be a bug in the system. Not recommended, but disable two-factor authentication appears to allow log-in with iBooks author. Just off the phone with Apple support. I hope this will be fixed soon. I submitted a bug report. No news yet.

  • Apple TV (3rd generation) with iTunes 12.3.2 5.3?

    I bought a used 3rd generation Apple TV 5.3 software current version and can't seem to connect to my iTunes library on my MacBook Pro running iTunes 12.3.2. Is there an incompatibility, while I updated the Apple TV software? I'm in Papua New Guinea, where the internet is slow and expensive, and software update on Apple TV fails. I'm out of luck and you don't have to wait I get somewhere with faster internet?

    Is home sharing enabled on Apple TV and iTunes?

    Is the Mac on and running iTunes?

    Try to connect the Apple TV via Ethernet

  • Apple TV to restore via iTunes

    I get the message "the software for the Apple TV is not currently available. Make sure you have the latest version of iTunes installed. I use the latest version of iTunes but the first generation Apple TV. What can I do?

    .. .the Apple TV serial number is not recognized

  • iPhone 5s does not connect to the macbook pro more message says "iphone is unusable because it requires a newer version of itunes?

    my iphone 5s used to connect to my macbook pro without any problem until I updated itunes on laptop computer software... now whenever I connect the iphone to the laptop it wont let me sync with itunes... message says "iphone is unusable because it requires a later version of itunes" now I tried to download the latest version on my iphone and it does not seem to make it... what I am doing wrong?

    He doesn't have to download a newer version of iTunes on the phone. It refers to the version of iTunes on your computer. The latest version of iOS 9.x requires iTunes 12.3.2. This requires a certain version of OS X to run. See these Mac requirements for iTunes.

    Mac system requirements

    Material:

    • Equipped Mac to an Intel computer
    • To play videos HD 720 p, an iTunes LP or iTunes Extras, a 2.0 GHz Intel Core 2 Duo or faster processor is required
    • To play HD 1080 p video, a 2.4 GHz Intel Core 2 Duo or faster processor and 2 GB of RAM is required
    • 1024 x 768 or higher screen resolution; 1280 x 800 or greater is required to play an iTunes LP or iTunes Extras
    • Internet connection broadband to use music from Apple, the iTunes Store and iTunes Extras
    • Apple combo drive or SuperDrive to create audio, MP3 or CD backup; some non-CD-RW recorders can also work. Songs from the catalog of Apple's music cannot be burned to a CD.

    Software:

    • OS X version 10.8.5 or later, Apple music requires OS X version 10.9.5 or later
    • 400 MB of available disk space
    • Apple music, Radio Music from Apple, iTunes in the cloud and iTunes game availability may vary depending on the country
    • iTunes Extras requires OS X version 10.10.3 or later
  • Cannot connect iphone with itunes

    Hello

    I just bought a new Iphone s 6 pluss, but I can't connect with itunes on my Mac, whenever I plug the usb into my Mac, a window appears and tells me that itunes can't find my iphone because he wants a future verson of itunes. But I have the latest verson of Itunes (12.2.2.25). I tried to reinstall itunes several times and it still shows the same message. However, I can connect my old iphone (5 s) easy way to itunes on mac even. My mac is a macbook air 11 "2011 running on Mac OS X Lion 10.7.5 (11G63b)

    Those who are familiar with the problem, or know how I can fix this?

    Thank you

    You have the latest version of iTunes that can run OS X 10.7.  However, it is not the latest version of iTunes (12.3.2), which is required for the iOS interface 9.

    The issue is that Lion has now more than four years.  You need to upgrade your OS X to launch iTunes 12.3.2.  You need at least OS X 10.8.5 (current is OS X 10.11.2).)

    Install El Capitan (OS X 10.11):

    Update of OS X El Capitan - Apple Support

    Then go to the App Store and update all your applications.

  • Smart playlists do not upgrade on iPod after updating to iTunes 12.4

    I noticed that smart playlists on my iPod Classic not not update on the iPod while playing. This always worked perfectly before.

    Smart playlists on an iPod Classic which has not synchronized with iTunes 12.4 again (last sync was with 12.3) work.

    After syncing with iTunes 12.4 Smart playlist on iPod updates any more.

    Reading list smart stil work on iPod Touch

    More complex smart playlist, less it is updated on the iPod itself. For example, a smart playlist that uses some other smart playlists as its reference will probably not update auto.

    Frequent sync of the iPod with iTunes updates playlists, first in iTunes then these updates are synced to iPod.

  • I lose my apps apple makes such as numbers, pages, imovie, garageband etc after restoring backup from my iphone recently brought 6 s

    I lose my apps apple makes such as numbers, pages, imovie, garageband etc after restoring backup from my iphone recently brought 6 s why? I just brought a new phone and restore from backup, but after the restoration of my new devices I don't see it.and I pick up on the app store and its application to pay... its happened... there please help me anyone... Thanks in advance

    new phone iphone 6s 128 GB

    iOS 9.2.3

    Are you logged in using the same as before Apple ID? Under the "iTunes and App Store", you can check in the settings menu.

  • I'm unable to access Apple Store after the iSO download 9.3.1 on iPhone 4S. How can I fix the problem

    I'm unable to access Apple Store after the iSO download 9.3.1 on iPhone 4S. How can I fix this problem?

    What happens when you try to access the Apple Store app?

  • After the iphone update does not accept Apple ID more

    After the iphone update does not accept Apple ID more

    What exactly do you mean by "do not accept" more?  This error message you get?  Are you the owner of the ORIGINAL of the phone or did you buy it used?  If it is a second hand phone, you could have operated in the lock of activation:

    Turn off find my iPhone Activation Lock - Apple Support

  • Using Adobe Bridge, how do you download pictures from an iPhone? I upgraded to El Capitan and lost the ability to see my iPhone 6 with bridge Downloader. It existed before the upgrade. Request also on Apple's site.

    Using Adobe Bridge, how do you download pictures from an iPhone? I upgraded to El Capitan yesterday and has lost the ability to see my iPhone 6 with bridge Downloader. It existed before the upgrade. Request also on Apple's site.

    Hello

    Greetings!

    Please visit this link: https://helpx.adobe.com/bridge/kb/bridge-and-el-capitan.html

    Concerning

    Jitendra

  • How do I restore my apple ID after I lost contact with my original activation id (the one I used to activate the phone (iphone 5 s) initially)

    I have an iPhone 5s which I locked using 'find my iPhone' with the apple ID * gmail.com.

    in order to unlock my iPhone, I need of the apple I used for activation, which I don't remember ID, I removed the lock 'Find my iPhone' in the 26.1

    but when I open my phone yesterday asking apple ID to activate my iPhone...

    p.s

    I have the original with the IMEI label box...

    Help, please

    < images and contact information and Email published by host >

    If you don't remember that Apple ID and password, you just present the original invoice, indicating your name, the name of the dealer, date of sale and the series/IMEI number # etc. to Apple.

Maybe you are looking for