iPhone backup fails with "required file not found."
Basics:
OS X 10.11.4. I have
iPhone 6 + ios 9.3.1
iTunes 12.3.3.17
Photos 1.5
Once I plugged my iPhone in my iMac (2010), I get the following message is displayed:
'Failed attempt to copy to the disk "Macintosh HD". Required folder cannot be found. »
The backup process seems to cling ' step 7: prepare copy items. "
I haven't moved my Photos or music from their default locations, libraries.
I see a lot of people have reported this problem, but no solutions.
Hi pmcgeary,
Please visit Apple support communities.
If the backup of your iPhone using iTunes is not finished, don't forget to try steps 1-2 and 4-6 in the following troubleshooting guide: If you can not make a backup of your iPhone, iPad, or iPod touch iTunes.
Sincerely.
Tags: iPhone
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24/02/16 2:44:19.308 AM com.apple.backupd [857]: from manual backup
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24/02/16 2:45:29.976 AM com.apple.backupd [857]: error - 35 during the resolution of the backup destination alias
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