Is the Application Manager broken on Mac OS 10.7.4?
Adobe Application Manager version 6.2.77.0 refuses to launch on my 3.33 GHz Core 2 Duo iMac running Mac OS 10.7.4 - that it just bounces in the dock. This has caused a variety of other issues:
- I can't download and manually install the updates to CS6 Production Premium applications because even manual updates require Application Manager.
- I can't uninstall the suite CS5 on my system, because the uninstall process requires that the Application Manager (of course, I could manually remove apps and directories, but I would like a clean and complete uninstall)
- I can't uninstall and reinstall cleanly CS6 because this also requires Application Manager.
Is there currently a work around for this? Adobe pushes updates downstream - I can see notifications in the update utility - but with a manager of the Application does not work updates are not available.
After two attempts to completely remove Application Manager and re - install, this seems to have solved my problems. I also had to manually delete the AAM files in ~/Library/Application Support/Adobe /.
Thank you.
Tags: Adobe
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start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
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first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
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Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
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If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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Run the cleaning CC/CS tool to wipe all traces of your system CS6.
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Perform a new installation of 12.0 CS6.
Nancy O.
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If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
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If you use an installation dvd:
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http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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