Is there a number for customer service for Adobe Acrobat Pro XI
When I install my Adobe Pro XI, the program causes my other desktop shortcuts, especially IE 11 should be interpreted as
Adobe .pdf files...
Some observers say my installation disk and the program is damaged.
Please help...
Hi Caroline 2083,.
Please take a look at this help document and let us know if that fixes the problem: Application, file icons change in Acrobat/Reader icon.
Best,
Sara
Tags: Acrobat
Similar Questions
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I can not access the serial number for Adobe Acrobat Pro XI which I just spent $ 450.
I am not able to access the serial number for Adobe Acrobat Pro XI which I just spend $ 450.00.
How you try to access the serial number?
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Incorrect serial number for Adobe Acrobat Pro XI?
Had to reformat the hard drive with Windows 7 Pro. Tried to reinstall Adobe Acrobat Pro XI by going to my account and get the serial number. Then downloaded AcrobatPro_11_Web_WWMUI.exe to install.
When you are prompted to enter the serial number, I entered the serial number in the history of my account. Message indicated that the serial number was not valid. "This is not a valid serial number. Tried to enter the serial number (24 digital) with hyphens and without hyphens. No go!
Downloaded Adobe Acrobat Cleaner of suggestion earlier and who ran it, restarted and still - error message received on the wrong serial number.
What additional measures, if any, can be made to reinstall Pro XI?
Error: "serial number is not valid for this product". Adobe Creative Suite
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How can I get my serial number for Adobe Acrobat Pro XI
This product has been installed by a COMPUTER technician who can't get their hands on so it is not recorded under an e-mail I can look at? He said at one point, the serial number is located on the computer and if we change our computers you can reactivate the software on this computer. I can't understand how doing this can a new IT company I've tried to work with.
Help please. I have this situation on 2 computers and I don't want to have to buy 2 new versions of Acrobat to replace these.
Hi Mike,.
Can I know where you bought this XI Acrobat Pro? If it is from Adobe, then the serial number must be registered with your Adobe ID, but if in the case where you bought the 3rd party vendor please check them.
Thank you
Abhishek
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How can I find the serial number for Adobe Acrobat Pro?
It has been downloaded online as part of the Creative Suite cloud.
Please see this link:
Quickly find your serial number
Let me know if it helps.
Concerning
Megha Rawat
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Same message when installing "We are unable to validate this serial number for Adobe Acrobat"
I bought an upgrade from live Adobe for Acrobat Pro DC. Adobe shows my latest Acrobat X Pro version. Yet, when you go through the steps to install I get the same message repeatedly: we are unable to validate this serial number for Adobe Acrobat Pro. I purchased from an Adobe reseller (I checked that they are an authorized dealer) 6 Lightroom for which I also have the same message. Online tech from Adobe technical support is severely lacking. If anyone has a solution or knows the problem, please advise.
When you start the installation of your dc acrobat you will be asked your serial number of dc. After that you see the error message, or you see a drop-down list with a list of upgrade products (which include acrobat pro x) eligible?
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Need serial number for adobe acrobatXI pro?
Need the serial number for adobe acrobat pro so he XI yo work.
If you have purchased the software, please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for more information on how to locate your serial number.
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Where is the "serial number" to start my just-paid-for Adobe Acrobat Pro XI? There is no sign of it in the confirmation email or my Adobe. Worked on it for an hour with no luck. Help!
Hi Ralphmeima,
Please go through the link below and check.
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Kind regards
Anand
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I'm filling out a form to transfer license for Adobe Acrobat Pro XI who is transferred to another employee in our company for me. The instructions are the form indicate to attach to a file number. How can I get a case number?
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
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I need a new serial number for Adobe Acrobat 9 Standard. I lost it when I upgraded to Windows 10 and can't find the original disc with the serial number.
Adobe won't give you a new serial number
Lost information - response #1 in https://forums.adobe.com/thread/2008767
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How can I get the serial number for Adobe Acrobat XI?
How can I get the serial number for Adobe Acrobat XI? I have download adobe for free on my laptop dell Inspiron 64 bit Web site.
It is not free. It is an old version and is no longer sold. You can buy or subscribe to the current version of Acrobat Pro DC.
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At my computer crash. Have a license number for Adobe Acrobat 8 professional. New machine and it says active because I can not disable computer crashed.
You must have Adobe disable and reset your activation meter
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Serial number and activation support (non - CC)
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my serial number for adobe acrobat professional 7 no longer works
my serial number for adobe acrobat professional 7 no longer works
Hello Lidia,
Authentication to Acrobat 7 server is no longer available, this is the reason why you're not able to activate using the serial key.
However, we have an alternate, please refer to this error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3.
Kind regards
Nicos
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Our office has 10 licenses for Adobe Acrobat Pro. One of our computers crashed so we want to deactivate the license and reinstall on a new computer. How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused? I don't want to die with the computer software
Hi John,.
It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.
A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.
It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.
I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.
Kind regards
Rave
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"We are unable to validate this serial number for Adobe Premiere Pro CS6 family."
I bought and got a license for first CS6 serial number.
I downloaded the files for first CS6
PremierePro_6_LS7.exe PremierePro_6_LS7.7z
PremierePro_6_Content_LS7.exe PremierePro_6_Content_LS7.7z
I ran PremierePro_6_LS7.exe, and with load specified with number series, reached the point to enter the serial number.
"We are unable to validate this serial number for Adobe Premiere Pro CS6 family."
I checked my account and the license is added to the file.
The serial number is 24 digits into 6 groups of 4 characters.
Please answer this.
I use Adobe Premiere since 2006 and I currently CS5.5.
This is the first time I had problems trying to download and implement a version.
It took most of the day so far!
Peter
CS6 END-USER 22298999 ID
User final name PETER JONES
Previous records under PETER FENNELL-JONES
No problem with CS5.5
I have not tried removing it (not until I have CS6 sorting)
Windows 7 Pro (64 bit)
I installed CS6 in trial mode and enter the license number.
Serial number seems to have been accepted.since that encodes now starts without a license message.
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I have a serial number for Adobe Acrobat standard, however I have more software is installed
I have a serial number for Adobe Acrobat standard, but I don't have the software installed and need to re - install - download only I can find for the free trial of Acrobat Professional, which is not good, just like my series number does not work with this.
Please can you provide a download link for Acrobat Standard
Thank you
Scott
Did you choose the option to download your purchase? If so, please visit http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for more information on how to download the software of your account.
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