ISE nodes both become primary

Hello

We deploy devices ISE 2 x 3415 for a customer as a cluster of admin primary/secondary. We took the 1.2.0.899 - 5-93975 Version. Everything was going to plan for the deployment and when we manually promote the secondary everything worked fine. Then, we tried a few tests before going into production. We have simulated a failure of the switch port isolated into force our primary ISE. We have promoted our secondary ISE and so we had to then both as primary Admins of the ISE has solved the problem of the switch. At this point it would be good for simply "downgrade" back to secondary school, but this isn't an option. We tried to break the cluster to cancel registration of primary school education. Then, we walked into a situation where we could not completely break the cluster and the end result is that the secondary image shows an internal error 500 (see attachment) and we are unable to browse to the GUI. I think I need to recreate the secondary image now and re - join on the cluster.

Is it whatever it is documented as to how to recover a situation when the two devices will be primary? Looks like it should be simple enough. Anyone also met the 500 internal error when you attempt to log into the device and if so, how you resolve. CLI all services are running.

Any help/advice would be appreciated.

Dean

I have the same scenario as yours: ise1 Admin/MNT primary and ise2 secondary is Admin/MNT.  ise1 IP is 192.168.1.1/24 and ise2 192.168.1.2/24.  They are both on the same subnet.

simulate a disaster: stop the switchport ise1 is connected to.

1. manually promote ise to primary Admin/MNT.  After that, make a bunch of changes to ise2.

2 bring back ise1.  At this point, the ise1 and the ise2 are indicated as the main administrator

3 - from the Web UI in ise2, select ise, then press 'sync-up '.  That will force ise1 to become secondary Admin

4 - once everything is Sync, connect to the ise1 Web interface and manually promote ise1 to become primary Admin/MNT.

Who is?

Tags: Cisco Security

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