It is a problem of payment

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• Problems with payments and update Photoshop CC, CC with Lightroom and Bridge

  I installed on my Mac Pro 13 "retina package Photoshop CC, CC of Lightroom and Bridge. In November I started to receive information about problems with the payment and the request for Adobe to confirm the address and method of payment. Done by me already 3 times but still I find myself with this present message and even though I have bills confim me the subscription is paid every month, this request does not allow me update programs. Also, but maybe it's a consequence of the described problem, whenever I try to update Photoshop, Lightroom, and Bridge, I asked to enter the I Word cloud of past, which is not accepted and I don't know how to solve this problem.

  When you install or update programs will ask you your COMPUTER password, so that your operating system knows that you are authorized to make changes

  The problems of payment needs to talk to Adobe... This is an open forum, not a direct link to the Adobe support

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Problem of payment with CC

  Hello

  I have a MacBook Pro and the creative cloud, but since I change my credit card, Adobe takes me €1 / day and tell me that the payment details are not correct, but I did it! I really don't understand what happened, if someone could answer me, it would be nice :-)

  Justin

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Update problem PMT_000008 payment information

  Hi, I get a new credit card and that you must update the payment of my subscription, but whenever I try to change the credit card the following error occurs;

  PT/BR

  ERRO:

  NAO e executar possible an Ação selecionada no momento. Dear desculpas pelo lost. Our fomos e notificados ja estamos trabalhando para o problema tao rapido quanto possible will. Por favor, no navegador e Voltar button tries executar an Ação but slow, OU uma Ação clique diferente do.

  Error number: PMT_000008

  EN / US

  Error:
  
  You cannot run the currently selected action. We apologize for the inconvenience. We have been informed and we are already working to solve the problem as soon as possible. Please click the back button on your browser and try the action again later, or choose a different action.
  
  Error number: PMT_000008

  
  
  I tried to solve by CAT without success.
  I followed step by step on the site help, but still encounter the same error.
  This problem occurs with several users, I found countless messages on the same problem, none of them found no solution.
  I need to change emergency data tried to call the number provided on the site, but no one answers.
  
  Please help, I can't be without access.
  

  Best regards, Ju ^.
  

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Nobody here can help, only Adobe

• Problem of payment method

  I contacted the customer service chat, because I had a problem with the payment method. They say that they need to cancel my purchase if I could re - order. Well, I can't do that because it won't change my payment method. I really need this membership and I would be grateful if you could do something with this problem. Why can't I change my payment method? Help, please!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Verify account problem https://forums.adobe.com/thread/1275549

  Providing all the information, I have, because you really need Adobe to fix this problem

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -e-mail https://forums.adobe.com/thread/1446019

  -html http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.

• Problems with payment

  Hi, I have problems with the payment (or Adobe). I have the student Version of the CC and its just come after 3 months.

  I asked my Bank and watched my bankbalances, but he has everything going well.

  If anyone can help? (I have already followed the steps using Adobe and changed my bank details, but nothing happened)

  Two days later I received a strange Bill from adobe, but there is no bank or IBAN where I could transfer the money.

  I'm from the Germany.

  Best regards, f.

  Adobe changed their billing to the SEPA mandate process direct charged 'new '. Apparently, they are still struggling with the new process so that some payments were not handled correctly even if customers have accurate payment information.

  The support assistant told me to ignore the request for payment. They will check my payment information.

• Yet another problem of 'problem with payment '.

  "I got the same creative cloud"Please verify your billing information"/ x - a few days only remaining" message than many, many others have reported here in this Ant in recent weeks.

  Currently, I can't get thru to Adobe by chat or phone - someone ' one here can help?

  My billing information are quite right and has not been a problem in over a year of billing subscription CC.

  Thank you.

  Hi Spectrallmage,

  I checked the transaction to pay for your subscription to creative cloud, since credit has been updated after October, the payment was declined.

  Adobe tried to charge you for the November 12, 15 & 16th 2013

  For the default, please contact the Bank & then contact Adobe http://adobe.ly/yxj0t6 of reactivation.

  Kind regards

  Baudier

• Problems with payment and uninstall CC

  Hello! In June, I published an annual subscription for the effect. I paid each month all this time. Yesterday AE showed me a message that the trial period has expired. I tried uninstalling and reinstalling AE and creative cloud, but now, I still have a problem, and I can't uninstall creative cloud. CC showed this message: "creative cloud needs for other applications and cannot be deleted. Where a problem?

  If your thought application that it is running a trial, but you have purchased a subscription, please visit:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  If you still need assistance, please contact support:

  FAQ: How to contact Adobe for support?

• Serious problems of payment | Pre paid annual subscription of CC | Refund

  Hello

  Earlier today, that I decided to get a pre paid annual subscription of creative cloud. But I didn't know it would be such a nightmare.

  I got through the whole process of purchase and at the end, after inserting my credit card and billing information, kept demand loading forever. Tried twice, without success (with mastercard and Visa).

  So I got in touch with technical support, who told me there might be a problem with my browser and asked to try again on another. I tried again, without success.  So I called support again, it advised me to create another user (Adobe ID) and try to buy another time. Following the error. I had no subscription work.

  As I once again they said has cancelled all requests, and I would not charge.

  But as I saw some time ago with my credit card administrator, I took several times a year full subscription. But is does not work, not even a confirmation.

  The support being offline at the moment, can someone at ADOBE Support take a look and cancellation/refund the other values in my two Adobe ID. I just need a subscription to work.

  My Adobe ID are [email protected] and [email protected]

  Thanks in advance

  Village of Gabriel

  There are 3 commands,.

  9515192959
  9515092559

  9514942959

  They are all under the transaction, once filled, you can always get a refund. Please contact customer support & lift ticket now.

  I recommend our http://adobe.ly/yxj0t6 support chat

  Feel free to inquire about any doubt.

  Concerning

  Baudier

• Problem of payment

  I had CS3 adobe audition.

  I had used audition CS3 until 2012 to my laptop. the operating system of my laptop was Window7.

  And I recently bought adobe CS6 hearing for my laptop. now I use good hearing CS6 to my laptop.

  now, it is essential to me that I have to re - install adobe CS3 to my another desktop PC.

  My another desktop PC OS is Window7 service pack1. and desktop use not the network.

  But I could not re - install CS3 to my desktop PC hearing because the telephone recording will be continued either.

  Why the phone recording was not based?

  This means that now I have to throw away hearing CS3?

  Please help me.

  I use adobe CS3 to my desktop PC that uses window7 service pack1.

  You must contact Adobe Support by chat or phone.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• Payment system 'technical problem '.

  I get problems with payment.

  Adobe does not take money on my credit card and after that I have to go through hours of chat, end up waiting a few days for 'escalation of the problem to the concerned team' and then the 'relevant' team can only solve the problem by deleting my account and set me up a new account.

  When you set up a new account there is no problem with my credit card...

  Someone else has / had the same problem and fixed it somehow obtained?

  Hi Rahady,

  I see that you have a subscription active creative under the enamel even cloud as with forums.

  If you continue to get the error of the trial, please refer to the steps below for help:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Alternatively, you can contact Adobe support for help:Contact customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Oh no! There is a problem with your recent payment. Update the details of payment for uninterrupted service.

  Hello

  I get this message:

  
  Oh no! There is a problem with your recent payment. Update payment details for uninterrupted service.

  But I have no idea what the 'problem' and payment information are correct...

  What should I do? It seems impossible to contact any Adobe
  

  Hi liamg9149512,

  I see that the payment issue is now resolved with your account.

  Please let us know if there is anything else, we can help you.

• Payment for the purchase of Creative problems cloud photography Plan

  I tried to buy the Plan (monthly) of photography CC, but I encountered problems with payment (I used Google Chrome).

  I contacted Adobe Taiwan, and their representative informed me to use another browser; She said that their systems registered as a browser problem.

  I tried to use Safari, but the problem persists. I contacted the Bank for the card I tried to enter, and they replied that they have not received a notification in my attempt to purchase the plan - so that far from all the signs point to the payment of Adobe system does not properly. Can anyone help?

  Thank you in advance.

  Hello

  Contact Adobe sales to Adobe | Sales

  Please write if it helps!

  Kind regards

  Shelly

• Problem with the payment and the update of the payment details

  Hello

  I have problem with payment and payment information up-to-date. I have paid via Paypal at the end of January, but Adobe does not see that. They ask me in emails to update my payment information. I try to do, but it does not work. Can someone help me solve this problem?

  Hello

  If your payment method is 'Paypal', which cannot be changed to any other mode of payment (if you try to change)

  You must cancel the current subscription in order to change the method of payment.

  Please contact Adobe customer care http://helpx.adobe.com/contact.html

  • Remember that you are logged on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "