It's genuine or hoax

I continue to receive phone calls, saying they come from Windows and I need to turn on my computer as it will crash and they can sort it out for me. Is this true of Windows, I think not that it is?

Hello user390 concerned

It is a scam.

Unless you have a prepaid support contract no Microsoft will never contact you about problems with your PC. Your PC will send error reports to Microsoft periodically, but these are completely anonymous. Microsoft has no personal data that can identify you.

Don't, in any case, give the appellant for personal information and do not let them have remote access to your PC. All they are after is your personal data and, of course, a nice fat tax BOF so-called get rid of the virus and malware that 'they' say exists on your PC.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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