It tells me to insert a cd into the cd-r/cd-w, but there is one in there.

I am doing a cd from my rhapsody library and it seems cannot detect the blank cd.

First of all, please tell the forum the Windows® version, edition and the level of service pack, your system is running.

Second, please tell us the manufacturer and model of your system so packed.  If not packed, please tell the manufacturer and model of the system motherboard.

Thirdly, what brand and model is the optical drive in question?

Finally, please read: KB555375 - how to ask a question

Generally, there are several things you can do in this situation:

  • First, open the Device Manager ( r devmgmt.msc/s), click on the plus sign in front of the CD-ROM/DVD-ROM drives, click with the right button on the troubled giving drive and select "Update Driver"... ».  (It probably won't, but it's worth a try).  If nothing happens, again right click and select "Uninstall" and then restart.  The optical device driver is reinstalled after rebooting.  This will reset the driver stack.
  • Check for loose cables, connectors and (especially on laptops) corrosion on the contacts
  • Article Read Microsoft® Knowledge base 316529, reader of CD - R or CD - RW is not recognized as a recordable device (A Mr. Fixit)
  • Read your CD or DVD drive cannot read or write media (A Mr. Fixit)
  • Finally, if the optical drive is older, she doesn't have a firmware that recognizes the media inserted (CD±RW, tickets, etc.).  In many cases, there may be a firmware update available from the manufacturer of the drive or the system package manager.

If you had told us the system and the manufacturer and the model of player, we have been able to check it for you.

No member of this forum is omniscient!  Provide complete information leads directly to all the answers!

Tags: Windows

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