iTunes 12.3.1.23, iPod Classic and Windows 10: can synchronize once, then needs to restart

After the upgrade to iTunes 12.3.1.23 I am more able to synchronize several times. I have to restart if I want to sync again.

Shows Device Manager:

right-click Apple Mobile Device USB Driver shows this:

Windows 10 1511 64 - bit * iTunes 12.3.1.23 * iPod Classic 160 GB (7th generation)

Norton Antivirus by chance? This seems to cause problems for some.

iTunes uses the Service iPod for iPod classic rather than the Apple Mobile Device Service. The message may be due to an old version of 32-bit AMDS not removed, then the 64-bit version was installed. You can try to remove the current driver to see if the right pair will then load. Otherwise complete a tear down and rebuild iTunes may be in order. See the second area of the resolution of the problems with iTunes for Windows updates.

TT2

Tags: iTunes

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