iTunes app

I bought a new laptop and the new iPhone 6sPlus, I loaded the iTunes store, but it will not open on the laptop and when I plug in the iPhone through the USB port of the app does not automatically open. How can I fix it, I can't sync my phone or upload photos or check my apps. How can I get the iTunes app to open on my new laptop?

Paul fromwhispering pines wrote:

I bought a new laptop and the new iPhone 6sPlus, I loaded the iTunes store...

The "iTunes Store" is not sensible here, because it is not a separately loaded element.  Perhaps you mean that you have loaded the iTunes app on your computer.  In fact what you should have done.

I hope you went to http://www.apple.com/itunes/download and got the latest version of iTunes on your computer.  In order to get the latest version (required to interact with your iPhone), you must at least 7 Windows or OS X 10.8.5 on your "new" PC  If you have an older operating system, then you will continue to have a problem.

If you have a recent version of iTunes and find that it only opens when the iPhone is connected to the USB port of the computer, then simply open iTunes yourself before you plug in the iPhone.

Tags: iPhone

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