iTunes ipad 11.4 and restore not what are my options?
my elderly neighbour has a new air of iPad (1 year) she has herself locked out (is dropped to the bottom of the bear pit of the recent update iOS who wanted new security issues and then managed to lock herself out of it.)
Now, it starts with "iPad disabled connect to iTunes."
She has also a mac but this old iss (running 10.6.8 and his souvenir, I hesitate to upgrade for it.)
She never attached the iPad to itunes, so there is no chance to get it right, but I just want to get the work buffer.
The mac running iTunes 11.4 - when I go through the process of fixation of the iPad on mac and now the keys down (wake/home) - recover after only 3 hours of itunes download new iOS software (we live in a poor rural broadband) it says "extraction software" it says
"The iPad could not be restored. The device is not eligible for the requested build. »
Argh!
Any ideas what to try next with received recognition.
An idevice running iOS9 usually requires iTunes 12.3 requiring at his lap 10.8.5 OSX or higher. While some people managed to get iOS9 work with iTunes 11.4 if they had updated live I don't know what happens if you push your luck and try to make updates or restores.
Tags: iPad
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