iTunes producer refuses to acknowledge my Apple ID

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  I followed these steps, only to get the same error. I then stopped Apple Mobile Device Support Services, manually delete the files in c:\ProgramData\Apple\Installer Cache, repair the installation of iTunes and restart services, only to get the same result.

  I use iTunes 12 and 10 Windows.

  Would like to be able to sync my phone again.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  See iOS device is not showing in iTunes for Windows , if the device will not connect to iTunes after reinstallation.

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  Thanks for this info and choosing the communities Support from Apple. I know how important getting your password question is for you! Good news is I got a similar problem, and here's how I solved it:

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  I am from the Viet Nam and I have a problem with Apple Id.

  I use iphone 5 s, version 8.3 and don't have an apple Id before. Yesterday, I used itunes to restore the data. Unfortunately, I had restored the other back to the top of my sister and he icloud. So now my camera is the ID Apple and she forgot the password.

  I wonder why iTunes did not ask password icloud sister backup, if iTunes request password icloud, I do not back up to success. Now it make me mad when unable to connect to icloud and I know not if I reset all data and settings, my iphone, need password to icloud and I won't ever acess. Please tell me how I can solve this problem.

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  Have your sister sound enter Apple ID and click Forgot password.

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  See also this http://www.macworld.com/article/3093473/streaming-services/apple-improves-icloud-music-library-matching-ditches-drm-files-for-apple-music.html

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