iTunes Store stuck download
I recently bought an iPad mini 4. In the iTunes Store began downloading the songs and then stopped these songs (an album) are no longer available in the store. I can't remove the stuck downloads. IPad power off (by pressing home and the button simultaneously) does not work. Any ideas?
Hi eileenfromlansing,
Thank you for joining the communities Support from Apple! After reading your post, I see that you have some songs that got stuck download inside of the app Store in iTunes for your iPad. I know it's nice to keep this clear list downloads, so I'm happy to offer assistance.
Take a look at this article to see what to do if a purchase iTunes Store stops unexpectedly download:
When an iTunes Store purchase ceases unexpectedly download - Apple Support
The steps described in the article are more orientated the resumption of downloads, rather than delete them, so if you get no took them and completely downloaded on the iPad, you can certainly remove it from the application of music once they are made download. Otherwise, if they are still stuck, you can try to slide your finger to the left on each of them and the 'DELETE' option should appear.
If you find that the steps outlined in the article do not solve your problem, I recommend that you sign out of your Apple ID in settings > iTunes, App Store, restart your device, then reconnect to check the iTunes Store app to see if they are still there.
Have a great day!
Tags: iTunes
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