I returned my iPhone5 to factory default and gave it to my granddaughter.  She wants to download games etc but the itunes store guard asking my ID and PW.  How can she save herself?  I received and email to say that PW tried to reset

I returned my iPhone5 to factory default and gave it to my grand daughter as a Christmas gift.

  • She wants to download games etc but the itunes store guard asking my ID and PW.
  • How can she save herself?
  • I received and Apple to say that someone had tried to reset my password by e-mail.
  • It is probably her mother because she also asked me to tell him my PW and ID.
  • I currently use my PW and ID on my new 1Phone6 and do not want to share this.

Can you please help.

Julie Bateman

She needs to log out of your Apple ID in the store and just connect with hers. Go to settings, iTunes and App Store and tap on the Apple ID, then select Disconnect.

Tags: iPhone

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