Ive already bought your product before, but now have a new computer. I don't want to buy new. Help!

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• Hi, I need your help. I bought your product. But the status is still trail version. so, what should I do?

  Hi, I need your help. I bought your product. But the status is still trail version. so, what should I do?

  (1) right click on the Finder on dock icon and select the 'Go - To Folder' option.
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I installed photoshop cs5 on my macbook pro, but now have a desktop computer iMac, how to install the photoshop desktop too? I still have the disc but the iMac does not accept the serial code (number appears too short?) How can I fix it? also, I'm sure

  How can I install my pupil-master photoshop on my new iMac when I already installed it on my macbook pro 3 years ago? Serial number appears "too short" when it asked me to type in it.

  Hi Karina,

  Please see this link:

  Quickly find your serial number

  Let me know if it helps.

  Concerning

  Megha Rawat

• I bought the product but my download does not record who and always wants to buy it.  I am connected.

  My trial of Adobe Creative cloud was missing so I decided to buy it.  (I got an acknowledgement, so it worked.) I downloaded Illustrator, then it says the download is complete, but does not record the fact that I already bought the product and connects me basically just return to the page where I can buy... that does not also record that I bought already.  However, I am always connected online.  What should I do?  I needed this ready for class in the morning.

  See you soon!

  -Alison

  Try the sign outside and signature at the back on Creative Cloud App

  Sign out, sign in | Creative cloud desktop application

  If it is not turned on, then I suggest you to check that your hosts file once entries

  Log, activation, or connection errors. CS5.5 and later versions

• I have the product key, but I have win 7 ISO to re - install the window

  Original title: win 7 ISO for zero laptop refurbishment

  I have the product key, but I have win 7 ISO to re - install the window. Please help?

  Laptop: FUJITSU

  Mode: Windows 7 home Prem OA

  Consult the manual (paper or electronic version on your computer). You can have a hidden partition. You could also have a way to make a copy of new installation media. Otherwise contact Fujitsu.

  https://www.Fujitsu.com/global/support/products/software/manual/

• I just bought photoshop elements 13, but now, when I wasn't downlowd, I m shore - it's for my iMac. What shal I do to fix that works for my iMac?

  I just bought photoshop elements 13, but now, when I wasn't downlowd, I m shore - it's for my iMac. What shal I do to fix that works for my iMac?

  If you need the Mac version, download the trial version for the Mac and use the serial number, have you already activate it.

  PSE 13 trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

• My laptop was connected to the internet before, but now when I want to connect I get this message "application Profile problem!

  Problem to apply the profile! "How to fix

  Hi, my laptop is connected to the internet before, but now when I want to connect I get this message "Application Profile problem!" how to solve this problem.

  I search in Google allot, but I a not end an answer to solve my problems. Can someone help me?

  Thank you.

  Hello

  ·         Using internet connection wired or wireless?

  Follow these steps:

  Step 1:

  Updated driver for your network card to the last. Also updated the firmware on the router as well. Follow the steps in troubleshooting section and check if that helps:

   

  How to troubleshoot possible causes of Internet connection problems in Windows XP

  http://support.Microsoft.com/kb/314095

  Step 2:

  Follow the form of measures troubleshooting article and check if that helps.

   

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  This behavior is generated by the Manager of Intel wireless cards. This feeder is usually loaded with the Intel Wireless card drivers. If that's the problem, you can try Intel support and check.

• CS6 bought and downloaded for Windows, but now have a Mac. I have the disk to download on Mac, but do not have a CD drive in my computer. How to download through my Adobe CS6 on my Mac account. It is not listed under my orders on my account

  CS6 bought and downloaded for Windows, but now have a Mac. I have the disc to download on Mac, but do not have a CD drive in my computer. How to download through my Adobe CS6 on my Mac account? It is not listed under my orders to my account, so I can't do it this way.

  Hello

  You can access the link as follows and download the installer for CS6 products and activate the product using the license key of series.

  Download Creative Suite 6 applications

  Thank you.

• Ive got windows software cs5 but now have a mac. I can't afford new software, do I have any options

  Ive got windows software cs5 but now have a mac. I can't afford new software, do I have any options?

  Changes in the shelf are supported only for new versions of applications.  If you still have your Windows machine don't give up to use it.

• I made a music video in Flash and it won't play on the timeline, and I can't scroll through it either. He plays when I press Ctrl + Enter, but not in the timeline panel. It worked perfectly before, but now for some reason it doesn't. Help, please

  I made a music video in Flash and it won't play on the timeline, and I can't scroll through it either. He plays when I press Ctrl + Enter, but not in the timeline panel. It worked perfectly before, but now for some reason it doesn't. Help, please

  It is the nature of the movieclips. They play only when you make a film Test. If you want an animation that plays when you scrub the timeline, select the element and change it to be a chart instead. You can do this in the properties panel.

• I can't launch cloud creative adobe, started before, but now it runs just

  I can't launch cloud creative adobe, started before, but now it just runs.

  I have windows 7

  Hello

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  Hi turbomail,.

  I see that you have an active subscription Acrobat Pro. Please try to download and install from this page: https://cloud.acrobat.com/acrobat. Please see Acrobat DC subscription | Download and install for more information.

  Let us know how it goes!

  Best,

  Sara

• I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I haven't used itunes for some time and now have a new PC.  I've updated my account (change password) but when I connect to my music went?

  I haven't used itunes for some time and now have a new PC.  I've updated my account (change password) but when I connect to my music went?  I am working on Win 8 and still have part of my collection on an ipod.

  Unless you subscribe to iTunes game (which is not a complete solution anyway) your iTunes Library is on your previous PC - solution the easiest is to copy from here or from a backup.  For more information, see How to move your iTunes library to a new computer - Apple Support .  Previous purchases from the iTunes Store may be available for re - download - see download your past - purchases of Apple Support.

  If none of these approaches allows to recover the contents of your library, see user turingtest2 on recover your iTunes from your iPod or an iOS device library for a list of tools and methods that can be used to copy the media etc from iPod to iTunes.

• I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said that there is no i

  I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said there is no internet connection, which is not correct. What should I do?

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)