I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

Similar Questions

• Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I don't want to buy it twice obviously

  Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.

  No need to buy again, you can exchange the product for the Mac platform.

  Exchange a product Adobe of a different version of the language or platform

• I have photoshop elements 8, but lost the sleeve on the disk.  Where can I find the redemption code?  I've looked everywhere on the box and in the literature on the inside.

  I have photoshop elements 8, but lost the sleeve on the disk.  Where can I find the redemption code?  I've looked everywhere on the box and in the literature on the inside.

  Here is an Adobe Help file on the issue: quickly find your serial number

  
  

  Moved from Photoshop General Discussion for Download, installation, setting up

• I bought Photoshop elements 12 loads of the Organizer, but the editor just churns

  I bought Photoshop elements 12 at Costco, the organizer of the charges, but when I click to edit a photo, that the app says to load the editor, gets my ID and password, and then just churns and barattes for over an hour (and I tried it several times).  It stops when I use the Task Manager to stop it.  I cannot edit my photos and am about to take that back.  Elements 7 works perfectly.

  Hello

  Sorry for the inconvenience.

  Can we have a connect session?

  Inbox me like the timings when you are available for a logon session?

  Thank you

  Shikha

• I just bought photoshop elements 13, but now, when I wasn't downlowd, I m shore - it's for my iMac. What shal I do to fix that works for my iMac?

  I just bought photoshop elements 13, but now, when I wasn't downlowd, I m shore - it's for my iMac. What shal I do to fix that works for my iMac?

  If you need the Mac version, download the trial version for the Mac and use the serial number, have you already activate it.

  PSE 13 trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

• I would like to install my Adobe Creative Suite 5.5. on my new laptop (Mac), unfortunately, this is the version for Windows. Should I me is it possible to switch from Windows to Mac?

  I would like to install my Adobe Creative Suite 5.5. on my new laptop (Mac), unfortunately, this is the version for Windows. Should I me is it possible to switch from Windows to Mac?

  You must upgrade to CS6 in the platform. Refer to this:

  Exchange a product for a different version of the language or platform

  Creative Suite 6

  Mylenium

• I bought photoshop elements yesterday but it was not installed.  I have the serial number. What should I do now?

  How to install photoshop elements which I bought yesterday, but did not have?  Where can I find? How to avoid being charged twice?  And why can I not talk to someone and get this all straightened out?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1986122

  Only phone support is for sales, no install

• I just bought photoshop elements 13, but I can only access the video editor. Help please.

  Can someone help me understand why I can only access the video editor after you download photoshop elements 13

  It seems that you downloaded Premiere Elements rather than Photoshop Elements.

  Premiere Elements video editing =

  Photoshop Elements = editing still images

  Download Photoshop Elements from here

  https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-10-11-downloads.html

  If you received a serial number starting with 1057 then that is for Photoshop Elements. If the serial number starts with 1143, then it's a number of Premiere Elements.

  Brian

• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• I have a new computer running windows but 10, 13 photoshop elements disc.  Insert the disc does not start something going and looking at the files I do not see an installation executable.

  I have a new computer running windows but 10, 13 photoshop elements disc.  Insert the disc does not start something going and looking at the files I do not see an installation executable.  I don't know what to do.

  Download from Download Photoshop Elements | 14, 13, 12, 11, 10

  Install and enter your serial number.

• I bought Photoshop elements 14 on a disk from Amazon for £64, but after registering I finally was only given the option of a 30 day free trial button.  Does this mean that after 30 days, I have to pay more money, and that my £64 has not bought my Photosho

  I bought Photoshop elements 14 on a disk from Amazon, but after registration and the download, the only available option button was a free 30 day trial.   Does this mean that my £64 did not buy Photoshop Elements, in which case I was mistaken.  If I can't use it after 30 days I contacted trading standards.

  Please click on answer in this Scam Skype in Community Forums message and enter the Adobe ID for Skype scammers, so they can be disabled

  Using a serial number question...

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• I bought Photoshop element 14 this morning, get the serial number Adobe e-mail and downloaded the software, but... Adobe is always telling me that they cannot validate the software. What should I do now?

  I bought Photoshop element 14 this morning, get the serial number Adobe e-mail and downloaded the software, but... Adobe is always telling me that they cannot validate the software. What should I do now?

  Please see the links below.

  • Invalid serial number error
  • Error "serial number is not valid for this product". Creative Suite

  Hope this will help you.

  Kind regards

  Hervé Khare

• bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  What do you mean won't you of... What is the error message?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162

• I bought Photoshop Elements less than a month ago (30 of August), and so I should the conditions required for a free update to 14 items. But I can't find out how to get. Bent

  I bought Photoshop Elements less than a month ago (30 of August), and so I should the conditions required for a free update to 14 items. But I can't find out how to get. Help, please. Bent

  Your purchase is saved in your Adobe account? If Yes, click on the link below.

  When you have all the required information, including the Adobe order number or proof of purchase, click on apply for upgrade, and then click contact us.

  l https://helpx.adobe.com/x-productkb/Policy-Pricing/Upgrade-Policy-Product-Announcement.htm

• I just bought photoshop elements, it is said in the 'my orders page' locate particular order, but I can't find the my orders page?

  I just bought photoshop elements, it is said in the 'my orders page' locate particular order, but I can't find the my orders page?

  Hi Angela,.

  Please see: find downloaded applications and Adobe files

  Where can I find the serial number on my Adobe product box?

  I hope this helps.

  Concerning

  Megha Rawat