Ive been telephoned to say theres a problem with my computer.
I have phoned me this afternoon by a company who said they worked for windows, and that there is an error on my windows system. This company called P.C. SOLUTIONS, in my view, that couldn't understand the gentleman much, ti due his indian heavy accent. This is NOT the first time ive bn conntacted by this company. They knew my phone number and name ect, so was very worried. I told them I would contact windows, if there were a problam but can't find a number fr them. I don't know if it was a scam or not, cos ime a beginner computer and have cancer of the eye, so have a hard time to see and understand anything on my PC. My companion has checked my pc and told everythings ok, and there is no error message. ALL my dishes of virus and security are in place without any problem. PLEASE, HELP OR INFORMATION ON WHAT TO DO WILL BE GRACIOUSLY RECEIVED, THANK YOU.
Hello
If they still call hang up on them.
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
Similar Questions
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you have a call saying theres a problem with my computer
microsoft Windows contact people by phone to tell them of problems
No, it is a very common scam. Microsoft wil never call you.
http://www.Microsoft.com/security/online-privacy/msName.aspx
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When I go to netflix to watch a movie it still says theres a problem with the installation Sliverlight 2105 error code. I uninstalled and reinstall but get the same message.
Run this Microsoft Fix it
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I was telephoned twice, saying: I have problems on my computer
original title: IS THERE MICROSOFT PRACTICE to PHONE RESIDENTIAL NUMBERS to SOLVE PROBLEMS COMMON
I was telephoned twice now, apparently from microsoft to help troubleshoot the error messages on my computer. Is this normal or just a gimmic. The phone number is international and deductions. Has anyone else had the same experience?
Hello
As Lisa says that it is a SCAM! Here's some more information to add to his excellent advice.
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?
I refused is an offer of assistance on the ground that it was not convenient.
* original title - CONTACTS of PHONE *.
Hello
It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.
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Since 10.11 I have not been able to download via the usb port of my Davis Vantage weather station. No solution of tech Davis on the issue even with the new recorder of events in the resort. Is there a problem with the usb?
What Mac? (details)
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Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer is full of viruses.
After a long session by phone, Gerard I would like to check the status of our security and asked for a number to call them back.
the appellant appeared to try to sell a security system, still called aammy said he called on your behalf, I don't call back, but am worried about the security of our information on the pc.
who is GeorgePlease see no such response above and also the following sticky thread:
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Dear team,
I'm alert saying ' there is problem at startup msijmm32.dll' every time I restart my computer.
Please suggest to solve the same.Thank you
Hello
1. are you able to start your computer successfully?
2. what was the recent change in hardware or software performed on the computer before the question?
If you receive an error for "msijmm32.dll", it's a Trojan infection masquerading as a system file.
If you receive an error message about 'msimg32.dll' is a correspondent for desktop applications and transparent bits in Windows system file.
Please follow the links below to hep the problem.
Method 1
If you are able to boot to your desktop, please run a virus scan that the file 'msijmm32.dll' is a known infection.
Please scan the computer for infections by using the links below.
Reference link:- http://www.microsoft.com/security/pc-security/default.aspx#Safety-products-and-scans
Microsoft antivirus software: -.
http://www.Microsoft.com/security/PC-security/malware.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Method 2
If you are not able to boot to the desktop normally, and then start your computer in safe mode with network and follow method 1
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Note: Only internet wired connection will work in safe mode with network, if there must be procedures for troubleshooting which requires the content of the internet, then please download the content in normal mode and pass t safe mode, in the case of a wired connection, please connect a cable directly.
Method 3
If you are facing the error for the dll file msimg32.dll, try re-record it manually in safe mode or in normal mode.
a. click on start
b. type term (right click and run as administrator)
c. type regsvr32 msimg32.dll and press enterAlso run a scan of system files Checker
Run a System File Checker tool
http://support.Microsoft.com/kb/929833
I hope this helps.
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My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
Why not allow Use Adobe Creative Cloud?: Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I got a call from people claiming that there was a problem with the computer.
Original title: scammed by PCWizards?
A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.
At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.
To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).
On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful! Any constructive guidance would be greatly appreciated!
(Scammed in PA)
After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.
At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.
Hello
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
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I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department. A woman comes to call. She said her name was Fiona and his identification number is 1104. Call back phone number is 1-866-539-8674. She was very beautiful, but persistent. I got his information to call her back. She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer. She wanted to go on the computer right then, and she show me all error messages or something like this. I said my husband was using the computer and I was in the middle of something, which was true.
I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer. Is this related? What exactly means that Windows XP is no longer supported?
Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats? Calling us that part just seems unlikely.
Y at - it a Tech Department Windows calling proactively computer users? I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?
Thanks for the reply.
See the following for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx
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Is there a problem with Skype, for now?
Hello people.
I run a G4 and 10.411 using an older version of Skype with a software patch that I found in one of the Skype topics on this site. It has been working fine for months. I do not use only audio video. I have a subscription to call land lines. The problem I have is that I can call and hear the person I called, but they cannot hear me. Is there a problem with Skype today? Or they made changes from today that do not allow to use the patch and an old version of Skype? Any information would be appreciated.
I just found out that there were internet problems yesterday and today. According to me, which may have been the cause of my problems from Skype. Here is the response I got from my ISP tech guy when I sent him to see if there are problems of the internet this weekend: 'Yes. There was a routing problem beyond our network or upstream suppliers. »
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When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?
Hi r13hunter,
It seems that some programs running on the computer fails to load at startup of the system. Try these steps and check the result.
Step 1: Find the program that causes this problem and delete or fix
a. Click Start, type msconfig and press to enter.
b. click on Startup tab, in the list, search for the path of the xbd.exe file and the associated program.
c. Once you have found the path of the item and the associated program, repair or reinstall the program.
See Uninstall or change a programStep 2: If the problem persists, perform the clean boot to find this good program that is causing the problem to the system startup
a. open the article: http://support.microsoft.com/kb/929135
b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
c. restart the computer and check if the problem persists.
d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
g. Article, follow "step 7: reset the computer to start as usual.Visit our Microsoft answers feedback Forum and let us know what you think.
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Original title: scams?
I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?
Continue to put the phone down. They are all crooks.
They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.
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Unfortunately I can't move my watch to watch OS 2.2! Why! Is there a problem with IOS 9.3.1 really no advice did not work
Hello
If you have already installed a beta seed or a developer, first remove all beta profiles.
Instructions are available here:
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