J3680 All in there is no option to scan for Windows 8.1. Used Smart picture on Windows Vista.
Prints, do scans with my 8.1. The two HP products. Could I download Photo Smart? W / exact same Guy printer had same problem & no no response. Any info free HP? Can I take a screenshot of the photo and file transfer?
Hi @ahpaige,
I see by your post that you are able to print but not scan on Windows 8.1. I can help you with this.
Did you download and install the full feature software?
HP Officejet J3680 all-in-One Printer Drivers.
Classic Windows driver is probably installed, which provides the basic features.
Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Find and fix common printer problems using the tools of diagnosis HP for Windows?
If you need help, let me know.
Good day!
Thank you.
Tags: HP Printers
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