Jabber - user name cannot be changed on the first v11.5 for Windows installation

I am posting this because once again it becomes chronic as people get new laptops and install new versions of 11.5 Jabber

There was only 1 answering machine on my previous post, and didn't us get any where.  His response was to start the installation with the switch to NO search of WebEx service.  When I pointed out that we must seek to WebEx Messenger, but that our usernames for Messenger and WebEx meetings are separate, the thread is dead.

Is there anyone who can tell me how to install Jabber for Windows 11.5 so that the user is not EXCLUDED to change the username on a new install?

************************************************

We have installed just 11.5 Jabber on a couple of new corporate machines (Win7 using Skype as IM Corp)

We have a Jabber ongoing performance using WebEx Messenger driver, so we have no SSO or AD integration.

After a clean installed Jabber with no switch and no custom URL (we just downloaded CiscoJabberSetup.msi for v11.5 and ran in the download on the machine folder) the screen to connect comes but the user name is already filled so it is GREY you can change.  The format is our corporate email address.  We are also no "Reset Jabber" option in the file menu. Which is gray as well.

Then, we took another machine and installed from the command line with that for options:

"msiexec.exe /i CiscoJabberSetup.msi CLEAR = 1 CLICK2X = DΘSACTIVER"

Same question.

So, where is Jabber pulling these usersnames and why we can not change it?  Why does "Reset jabber" clothes outside too?

I have a feeling that it is because UPN_Discovery is automatically enabled (for autousername population). Can you try to install Jabber with disabled UPN_Discovery?

MsiExec.exe /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED = false CLICK2X = DISABLE

To run as an administrator, open the windows in administrator mode command prompt (right click on Start menu on windows 8) and browse (> cd) to this location for jabber Installer CiscoJabberSetup.msi and copy / paste this command.

Reset gray is indeed a bit odd.

Tags: Cisco Support

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