Java has stopped working. possible configuration problem
My java stopped working Saturday.
I tried to uninstall and reinstall. someone said that my being, I got hacked and there is no way to fix it. I think that configuration is mess up I can't even install updates window. Not sure how to restore my configurations then that I can get back operational. I uninstall java on Monday and I still try to reinstall. any help would be great. Thank you.
Hello
1. at the outset, what was the exact error message?
2. what happens when you try to install Java?
3. what exactly happens when you try to install updates via Windows updates?
4. What is the name of the updates that fail to install (and the code number and the message KB)?
5. are you aware of any changes made to the computer, before the show?
Given that you have uninstalled Java, download and install the latest version of Java available when the computer is on a clean boot.
Step 1: Clean boot.
Perform a clean boot on your computer.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.
Step 2: Download and install the latest version of Java on your computer.
http://Java.com/en/download/index.jsp
For issues related to Windows Update, please respond with more information.
Tags: Windows
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