Joined my team CC to the permit of work, individual has not canceled.

Hi all

As the title says I have recently joined the team work CC license, choose to cancel my only individual in the process.

However, two subscriptions always appear in my account settings, the last acting as if it was still fully active. I want to cancel it, avoiding taxes, as indicated in the email team.

Screen Shot 2015-09-01 at 11.41.10.jpg

My monthly payments were released on the last day of each month and my one year subscription ends in June 2016. I want to cancel altogether and switch to just my team. Can anyone help? Thanks in advance!

In order to cancel the order, please contact customer service

You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

For more information on cancellation: cancel your creative cloud membership

Tags: Adobe

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