Journal of blackBerry Smartphones will not be

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• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!

  I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!

  Hello and welcome to the community!

  iznjen25 wrote:
  I thought that I try n delete then reinstall but there is no option anywhere to delete bbm

  Please see this:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.

  He request and update the application identity BB as well? If that failed, then you have to force that.

  Good luck and let us know!

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• Camera of blackBerry Smartphones will not work...

  Hi all

  with my new BlackBerry 9800 Torch, I tried to take pictures, but it simply does not work.

  I tried every button described in the manual (on the touch screen or button below or the touch of comfort on the right side of the BB), but the BB will not take a picture. I can make videos, but not photos. Just with the "photo" "facial recognition" mode (sorry if this is not correct, I just translated it, my Blackberry speaks German :-)) it can take pictures, but not in automatic mode or another.)

  It's just kind of a weird bug or I'm too stupid to work with this device?

  Thanks for your help!

  Emma

  Hi Emma

  Just to clarify, your BlackBerry will only take photos in face recognition mode?  When you're in a different mode, what happens exactly?  You get errors or click noise?  Have you tried to remove and reinsert the battery?

  Thank you

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• Phone of blackBerry Smartphones will not erase messages

  All of a sudden my phone will not erase rom my mailbox messages. It the brand as being deleted and adds a 0 messages to the e-mail address itself, but continues to show there and contrinues to show up as unread messaes.

  Any help?

  Who did the trick, thank you

• Applications/install blackBerry smartphones will not be displayed in Desktop software

  Hello, I use a Torch 9860 FW 7.0.0.585, which is connected through Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning, I met a weird problem. Connect my BB with my PC, I decided to check the installed applications since I've updated the FM last night (via software updater from my camera).

  Big surprise! Except a few Apps (WhatsApp, a scanner for barcode, GPS-Logger) no other apps or FW facilities therein. The day before the FW all list of facilities one all paty apps 3rd place indicated in one neat, long - now: nothing except these few applications. I tried to reinstall the Desktop und reconnected my device software - but to no avail.

  Anyone have a similar problem?

  I'm a little worried about changing to say packages installed language or other preferences FW since I don't know any other way, then use the application button in the desktop software to do this. In the current state, it would be impossible.

  I would be very grateful for some tips or tricks.

  M.

  Hi - Thanks for your ad. In the meantime, I found the solution here:

  http://forums.CrackBerry.com/Desktop-Manager-F153/applications-DM-will-not-show-torch-apps-list-6829...

  My DM contained only the 'old' FM, not the updated version. I downloaded the new version of my website providers, installed on my computer, restarted DM and: voila - all applications including basic software has shown once again in the Apploader.

  I hope this helps my colleagues here too!

  Good bye!!!

• BlackBerry Smartphones will not display new message indicator

  My turn is receive emails again but not showing is not the new red message flag.  What should I do to correct this setting?

  PeterH wrote:

  Yes.  I myself sent to my gmail account.

  Because of reconciliation 'read' about the new features in BIS, which will not be recognized as a new message, but a message already "read" and does not trigger the new message indicator.

• My blackberry blackBerry smartphones will not restore my backup

  Hello

  I have a BB Storm 2 and I save a lot.

  I also use google sync to synchronize my address book and calendar.

  Last night I synces again and it failed. So I tried a few times more. Disconnection, signed back in and after a while, it worked.

  But what I did not notice until this morning that it totally screwed up my address book. Some of the contacts I have had about 75 times. And I lost most of my contacts.

  So in my gmail I lost them.

  But not a problem. I supported two days ago. But now it will not restore. It does something to my BB, it changes everything, but doesn't I want to restore. So I tried a full restore, a partial restore a different backup, turn off the BB. Everything!

  First I tried with the former office and later by the new software. It does not work.

  So help me please!

  (If my English is strange, I'm from the Netherlands...)

  When you say a partial restore do you mean that you tried to restore all the address book? If this is the case, you can try clear the address book database, and then perform a hard reset on your device by removing the battery for a few seconds and replace, then try to restore the address book from the backup file

• Instant Messaging for blackBerry Smartphones will not work on wifi

  I got my camera a few months ago. I always have my iphone, it wasn't until last week when I was reminded of I have a blackberry and started using it. Unfortunately, I always have a hard time linking my IM using wifi. This will never work! For example, whenever I try to log-in using my yahoo Messenger, I always get an error message indicating that "Service not allows for this pocket. I think maybe since it is a preinstalled application I should be able to use my IMs (esp. yahoo and google) using the wifi as when you use your iphone or android devices. So is there a problem on my phone because I can't use my IMs using wifi? Also I'm using curve BB 9220. Thank you!

  Hello and welcome to the community!

  BlackBerry <> iPhone or Android

  BlackBerry devices have owners that require subscription to a package of data from your provider, even if you use these services via WiFi. I don't remember if the specific services you mention fall into this category or not, but you need to ring to the top of your service provider and tell them about the exact services that you want to use and then make sure that you subscribe to a package of adequate data from them to enable these services.

  Good luck!

• Email regular POP3 for blackBerry Smartphones will not be implemented

  Hi guys, my small business has recently moved to a new dedicated server and after works well at first, now I am unable to set up one of our mailboxes on any BlackBerry (torch tried, "BOLD", curved) device on any carrier (Rogers, Bell Canada and T-Mobile, AT & T in the United States). I have try the basic settings (email address and password), then when this fails, advanced settings (which are necessary as my email user name is non-standard; it is always username + example.com when the address is [email protected] and the mail server is mail.example.com). After a long "treatment...". "I am told"address incorrect email and password. ... If the error persists, contact "my server" the thing is, all of these mailboxes works fine in any other client e-mail with the same settings (Outlook, Thunderbird, iPad, etc.) and as I said, worked fine a few times on BlackBerry before now doesn't work at all. In a sense, I am the administrator of my server, even if I was on with the support of my hosting provider and they are confused as well. This problem does not occur on any of their other similar hosted servers, only mine. My question for everyone here is if there is some process, some address, something to the RIM that should be allowed to communicate with my mail server tha could potentially be blocked in some way, and if anyone has any ideas on how I could know if what is happening. My default mail server is Dovecot (including the BlackBerry "Fastmail' service, which worked fabulously before this started), but I tried Courier so unsuccessfully for the mail server itself does not seem to be the problem. I am happy to provide additional information or even a test account, if anyone has a suggestion!

  Problem solved.

  If someone needs to know, http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11036 describes the IP addresses that must be unlocked in order for the BIS interact with a mail server.

  However, DO NOT included on this list has been 74.82.80.0/24, another server RIM, I discovered this morning had been blocked by my server. This list has been updated end of 2011, so I guess they changed things since then. Anyway, once I unlocked which will, everything works now.

  Does anyone know how I can contact RIM and suggest they update their list so other people do not go through this?

• Picture of blackBerry Smartphones will not change

  Hey, I have the new BBM 7 I downloaded when it came out it worked fine is just the thing, now I can't change my display picture there being underway for about two days, I. OS 9300/6.0.0.448 what should I do? Your help will be much appreciated

  Have you tried uninstalling and reinstalling BBM?

  I wonder... the display picture... is it stored on your sd card?  If so what happens if you rename this picture or start your phone without the inserted sd card.  You are then able to change the screen to another picture bbm?  You can also connect your blackberry to a computer and move the file to your deskop and perform a battery pull.

  If this does not work, another option is to reload the software for the device.

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...