Junk e-mail filter does not work

For two months, a lot of messages ended up in junk e-mail that are not useless. Here are the messages from senders that I received already very well. People in my contacts. Messages are not marked as spam by the Mail app. I tried a lot of things:

  1. I chose "mark as junk mail, but leave in my Inbox.
  2. I checked the Contacts, past winners and display name boxes.
  3. I unchecked "trust junk mail headers in messages.

No difference.

I checked with my email provider (who is also my host) they assured me that I have no spam filtering or marking allowed their end.

So I decided to turn the spam, filtering. Guess what. There was a message in the junk e-mail folder. It has not been marked as junk e-mail. How is that even possible with disabled filtering? I looked for the focus groups and do not find the answer. Any help will be appreciated.

Mac Mini (mid2011) OS X El Capitan, 10.11.3

Messages are not marked as spam by the Mail app.

Tthat is the key to understanding this issue.

There are two kinds of designations of junk e-mail. A type is based on what you thought Mail to recognize as undesirable. The ones that appear in Brown. The other type is that those who are designated as junk by the e-mail provider. These can be found in the junk e-mail folder, but are not highlighted in Brown and co not show icon only Junk.

The only way to solve this last is to log into the web mail provider portal and check your junk/spam mail settings there. Often local addressbook updTing ok is very useful.

Tags: Mac OS & System Software

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