junk e-mail filter does not

MacBook Pro

10.11.4

Mail to Apple Version 9.3 (3124)

Hello

For a year and a half I got an emails from members of the family who is sorted by program from apple mail as junk. I continue to marking them as 'not junk' but the next is always filtered into the spam box.

Now, another very important to me, the sender has their mails sent to the junk e-mail folder.

Both them is in my address book.

Why not e-mail program learn?

In the hope of direction

concerning

Anders

What color are the messages? Spam in Mail filter will color Brown messages when they are sent to the Junk mailbox. It can be your supplier by marking them as spam.

Open Mail preferences and the Junk tab. Do you have contacts exempt from spam filtering? Uncheck trust junk mail headers.

If all of your settings are correct, hit the reset button to reset the junk mail filtering.

Tags: Mac OS & System Software

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