Just bought 11 elements, but it does not recognize my serial number when I install it.

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  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

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  When you ask a question you will need to provide some basic information

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  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

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  [And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.

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  Hans-Günter

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  Concerning

  Vivet