Just bought a new PC. Try to update its video card

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• Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Start the OS X App Store, then click on the item toolbar updates. V5.6.1 pages should be available, and this will open documents Pages ' 09, ' 08 and ' 06. In messages to this community, you should always share what version specific pages and OS X that you are currently using.

• I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  Also, where can I find a list of compatible printers?

  I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  Also, where can I find a list of compatible printers?

  Hello

  You can use the Windows 8 Compatibility Center to find out if a device is compatible.

  Windows Compatibility Center: find updates, drivers, & downloads for Windows 8, Windows RT:
  http://www.Microsoft.com/en-us/Windows/compatibility/WinRT/CompatCenter/home

  FAQ - Windows Compatibility Center:

  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/FAQ

  Concerning

• We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  Hi gordank90520006,

  Open Acrobat DC, navigate to the Edit-> Preferences-> categories Updater & uncheck "automatically install updates."

  Kind regards

  Nicos

• I just bought a new computer and is not recognize my printer. I now have windows 7

  I just bought a new computer and is not recognize my printer. I now have windows 7. Need answers please. Thank you.

  Try to update the driver for it.

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• just bought a new EOS 7 d mk2 camera but can't open the CR2 raw files in Photoshop CS5. I downloaded the new raw converter for the camera which is the DNG 8.7 format for my windows computer operated. When I click on a CR2 file I get a subventio

  I just bought a new EOS 7 d mk2 camera but can't open the CR2 raw files in Photoshop CS5. I downloaded the new raw converter for the camera which is the DNG 8.7 format for my windows computer operated. When I click on a CR2 file I get a notification to come as States "could not complete your request because the file appears to be a model of camera that is not supported by the installed version of camera raw.

  I'm entered in Photoshop and loaded the dates above, but have met 3 mistakes when you do this (1) Adobe Bridge CS5 4.0.5 (2) Adobe extension Manager SC5 5.0 update (3) 12.0.4 for Photoshop CS5 Photoshop

  I tried for 2 days now to try to get the operating system for your support/help will be most appreciated.

  My old camar is an EOS20 D and I have no problem with CR2 files it produce

  Hi rodaks, george

  Images II 7 d would be directly supported in Photoshop CS5 as requiring a new camera raw.

  So, you must download the free DNG Converter to convert these images to DNG and then open the DNG converted in Photoshop.

  See this link for download DNG Converter 9.0:

  For Mac: Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Adobe DNG Converter 9.0: thanks

  For Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows: Adobe DNG Converter 9.0: thanks

• I just bought a new air of IPad.  It came with IOS 9.1 and I can't restore it from the cloud until I have upgrade to 9.2.1 How can I do this since I can't access my settings?

  I just bought a new air of IPad.  It came with IOS 9.1 and I can't restore it from the cloud until I have upgrade to 9.2.1 How can I do this since I can't access my settings until the IPad is set up?

  Set up as a new device, the Update 9.2.1 the restore to original settings and then load the backup.

  (139893)

• I just bought a new HP Envy DV6 and can work out how to open microsoft office.

  I just bought a new HP Envy DV6 and can work out how to open microsoft office.  When I try he asks me a product key of microsoft Office was preinstalled, so I don't have a product key!  Any suggestions?

  What version of Microsoft Office is this?

  If its Office 2010, you can buy a copy from amazon.com/software because Microsoft is no longer at the price of Office 2010.

  If his Office 365/Office 2013, you can sign up for a trial key to:

  http://Office.Microsoft.com/en-us/Home-Premium/

• Just bought a new computer with Windows 10.  Can I transfer Acrobat 9 Pro from my old computer?

  I just bought a new computer and want to load my Acrobat 9 Pro top.  Is it possible to do?

  !@

  Hello

  If you wish, you can certainly try and install Acrobat 9, but you can meet the compatibility issue.

  You can check the system requirements here: https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html#id_693 42

  You can download from: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

  Let us know if that helps you!

• I have Adobe Acrobat 7.0 Pro and I just bought a new pc with Windows 8.  I can't find a download.  Is there 1 or Acrobat 7.0 Pro compatible and if not, is there a suggestion in addition to spend more money on another product?  Thank you.

  I have Adobe Acrobat 7.0 Pro and I just bought a new pc with Windows 8.  I can't find a download.  Is there 1 or Acrobat 7.0 Pro compatible and if not, is there a suggestion in addition to spend more money on another product?  Thank you.

  Hello

  According to the system requirements for Acrobat pro 7, it is recommended to use it on Windows 8 machines.

  However, you can try to install and run using compatibility mode. You can download it from the following link

  Download Adobe Acrobat 7 and Adobe Creative Suite 2

  Note: as this product activation server is switched off, you will need to use the key to series mentioned next to the link to download during installation.

  For compatibility help please refer to make programs more compatible with this version of Windows - Windows help

• I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  If you have already installed the software CC before, you simply repeat the same process for the new machine.

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. I don't want t

  I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. For my personal use, I don't have a need to reach creative Cloud. You have any suggestions for a workaround?

  Try installing Adobe application Manager down the link and check

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you

• Just bought a new Apple computer. What is the best way to transfer the CS6 and Lightroom

  Just bought a new Apple computer. What is the best way to transer CS6 and Lightroom? Both applications have been updated. Should I reinstall it on the Adobe site?

  first of all, if you're going to retire this old computer or, at least, no longer use your adobe on this old computer programs, open and click Help > deactivate.

  then install your files to your new computer and activate.  If you already have an installation cd, you don't need to download.  If you don't have the installation files, download the trial and activate it with your order number.

• I just bought a new Magic Mouse 2 but it can't scroll.

  I just bought a new Magic Mouse 2 but it can't scroll. But if I change this mouse with microsoft mice, that the mouse can work well. However, I take the 2 magic mouse the apple store where is can match the other apple computer. Can you give me some suggestions?

  You must meet these requirements: Mac computer compatible Bluetooth with v10.11 OS X or later.