Just replaced my Vostro 1520 (32-bit) hard disk drive...

You know, I finally broke down and I replaced the drive hard because the dreaded Blue Screen of Death came more and more frequently (1 - 2 times each month) and I'm tired of Group research tools to fix it. I hope that replacing the old Seagate hard drive with a drive hard Toshiba will make these problems disappear? Using Windows 7 FYI.

.. .at this point, I have just 2 problems.

1. my touchpad no longer works. I tried to download a driver on the Dell site, but it seems to crash during the installation process. Help!

2. I want to reinstall the program Microsoft Works delivered factory-installed, but looking through the CD that came with my system 4 years ago, there is no CD Microsoft sent me. I am able to get a copy of MS Works for my Vostro 4 year without $$$?

Any help appreciated.

Hi judyh2000,

As mentioned correctly ejn63, pilots are required to be installed in the correct order. Please see the http://dell.to/12oPjsc link to check the correct order to install drivers after installing Windows.

To get the drivers for your system, click the http://dell.to/18NmI2Dlink. Enter the serial number of your system, and select the operating system. Install the drivers in the order shared in the link above. Also, please update the BIOS.

Note: Make sure that the power adapter is connected and the battery is charged at 10% or more to update the BIOS. Furthermore, disconnect any external devices before the BIOS update. All programs should be closed and saved documents.

If the problem persists, please follow the steps in troubleshooting on the link http://dell.to/YasJlx. Microsoft works came preinstalled with the system. It is not possible to ship the CD for it.

I hope this helps. Answer please if you have any questions.

Tags: Dell Software

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