Just the songs/video missing?

I have an iPhone 7 more than 128 GB. Unfortunately when I click on 'Video' app on my iPhone, all my music videos, that I bought from iTunes disappeared and moved to the application 'Music'. Now, it's really confusing. Apple seems to break the apps more than fixing. Why? before iOS 10 never comes, iOS 9 worked very well and all my music videos are in the 'Video' app, all my songs are in the "Music" app, not more, there now appear to be broken, involved putting each of them in the application 'music '. Even when I play the video clip in the application of the 'Video' on iOS 9 which usually have closed captions on it, now on iOS 10 in the application 'music' don't have it anymore. ITunes on my PC play subtitles on the music video, I need this back on my iPhone! I have total of 401 songs [for the most part, are ripped from my CDs and some songs are purchased from iTunes included music videos purchased on iTunes] and only 333 is transferred to my iPhone and 68 are missing. I get most videos music and songs that I bought in gray [68 of them are]. I even went to "Purchased" and redownload everything and it remains grayed out... Help? and apple please give these clips in the app "Video!" PLEASE?

Post edited by: xShaney

This is a user to user support forum. Use iPhone comments to request features news/restored.

See download your past - purchases Support Apple and hide and expose the iTunes Store or App Store purchases made on iBooks Store - Apple Support to access the latest purchases.

The following steps should help with the erratic behavior of synchronization, including the formidable gray traces with dotted circles. They assume that all the content you want on the device in your lending library for the restoration. If not see recover your iTunes from your iPod or an iOS device first. I would also recommend you copy everything off of the camera, if you have not already.

  1. Backup device.
  2. Restoration as a new device.
  3. Restore the backup that you made earlier.

Use a backup encrypted if you want to keep passwords, wi - fi settings, history and health web data as appropriate.

TT2

Tags: iTunes

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