When I launch internet that I received the video picture but the sound is missing.how can I hear when I run internet & you see the tube or google.
I use Windows xp. I get sound in vlc media player, winap etc.but when I use internet, I get the picture of a song or video but the sound is absent from the song or video.how can I listen to sound when I use internet.
Hi Kamleshlalchandani,
Welcome to the community Microsoft and thanks for posting the question.
According to the description, it looks that you are unable to hear the sound of Internet Explorer.
He would be grateful if you can answer this question in order to help you further.
1. what version of IE are you using?
2 have you made changes on the computer before this problem?
I would suggest trying the following methods and check if it helps.
Method 1:
I suggest you to play sounds in Web pages and check if it helps.
a. close all the open Internet Explorer window.
b. open Internet Explorer. Go to tools, Internet Options.
c. switch to the tab 'Advanced '.
d. scroll down to the 'Multimédia' heading
e. make sure that "Play sounds in web pages" is checked. Click on 'ok '. Restart Internet Explorer. A test to see if the sound will now play.
Method 2:
It is possible that Internet Explorer has been selectively mute in the Volume mixer.
To check this:
(a) open Internet Explorer, preferably to a page that needs to play sounds.
(b) click on the volume icon in the windows system tray (in the lower right corner of the taskbar) and then click on the link titled "Mixer".
(c) a panel will open showing the levels of individual volume of applications running that play sounds (you may need to scroll right to see all of them).
(d) ensure that the level of volume belonging to Internet Explorer is not set to mute.
Method 3:
Since most of the online videos require the Java or Adobe flash runtime library to work, I advise you to install the Java runtime library on Internet Explorer and Adobe Flash Player.
(a) update of Flash player and Java Flash:
I recommend you update Adobe flash player from the website below:
http://get.Adobe.com/flashplayer/
(b) also download and install the Java Runtime Library from the link below:
https://www.Java.com/en/
Method 4: If the problem persists then try to optimize the internet Explorer by following the steps mentioned in this link.
How to optimize Internet Explorer:
http://support.Microsoft.com/kb/936213
Important: Reset Internet Explorer to its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.
If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.
Tags: Windows
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