just today, when I try to play AVI files from my digital camera... no sound plays on my pc with media player v11... I suspect it's a codec problem, but how do I know for sure?

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  Hey Taylor09,

  You may find that you are getting this message in Windows Media Player due to one of the following reasons.

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  b. you are trying to play a file that the player does not support, but the file was compressed by using a codec that is not supported by the player.

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  Step 2:

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  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hi James,

  1. what browser did you use to access Facebook?

  2. what security software you used for the virus scan?

  I suggest you analyze your computer by using Windows Defender in offline mode. Windows Defender offline can help eliminate hard to find malicious and potentially unwanted programs using definitions that recognize the threats. Definitions are files that provide an encyclopedia of potential software threats. Armed with definition files, Windows Defender in offline mode can detect malicious and potentially unwanted software and then inform you of the risks.

  What is Windows Defender Offline? : http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

  Note: There could be a loss of data while performing a mode offline scan using Windows Defender to remove viruses as appropriate.

  Additional information.

  How will I know if my computer has a virus? : http://windows.microsoft.com/en-us/windows7/how-can-i-tell-if-my-computer-has-a-virus

  Note: There could be a loss of data through an analysis using Windows

  Defender off line to eliminate the virus as appropriate.

  How to remove a computer virus? : http://windows.microsoft.com/en-us/windows7/how-do-i-remove-a-computer-virus

  Note: There could be a loss of data while performing a mode offline scan using Windows Defender to remove viruses as appropriate.

  Optimize Windows 7 for better performance: http://windows.microsoft.com/is-IS/windows7/Optimize-Windows-7-for-better-performance

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  Note: There could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

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