K1W67EA: HP 15-r101na

Hello

I have a black screen after upgrading RAM. I checked the forums online for this problem, but so far, I have yet to find something that rectifies the problem. I put my old RAM (4 gb) in updating the BIOS successfully there still tried my new RAM (8 gb) which I checked online to confirm that it is compatible. Everything inside the laptop is certainly connected correctly, I'm not sure what else to try - the laptop is light while the new RAM is installed, but you screen is empty, fine then when I re - install the old RAM.

Thank you

Andy

@Andyb26

DDR3L.

Yes, it can be the root of the problem.

I've seen some portable computers, where you can use.

But the real problem is when you try to mix DDR3 and DDR3L.

REO

Tags: Notebooks

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