KDL-32EX720 - reference Code 11

I love my KDL-32EX720. I got it for 8 months with no problems. I've seen tons of movies on my Netflix and Hulu Plus accounts, listening to a radio more loose with this account and even surfing on the ' Net with her.

A week ago I started to receive an error message when you try to connect to one of my accounts with my TV. I can still access my accounts on my PC, but get an error message that "service is not available at the moment; reference code 11 "after he tells me that my access code has expired. And I know that some of my accounts have been signed recently.

Also I am getting an error "" Configuration failed connection Try 5010 later"when you access"Refresh Internet Content"in the network configuration menu.

I tried resetting my cable modem and the router, unplug the TV and try again later for a week! I can still surf on the ' Net with my TV but cannot access any of my accounts. Help!

Thank you for your post and welcome to the forums.

I recommend that you contact Sony technical support so that the issue can be considered: http://esupport.sony.com/US/perl/support-contacts.pl?mdl=KDL32EX720

Tags: Sony TV

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