Keep Word opens a "File Conversion" after the elimination of the virus. File has not been downloaded or transferred.

Hello

I got several virus and took the computer to a repair store to remove viruses. Even since one got my computer, I can't access my files .doc and .pdf. I get this

These errors are on all my files, even my photos. This part of the 'virus statement decrypted?

Is there something wrong with the registry?

How to recover my documents?

System: Windows Vista Home

Microsoft Home and Student 2007

Adobe Reader 8.0

(P.S. tried to uninstall and reinstall the two program as well running Microsoft Security Essentials, and System Restore. no solution.

Encryption as "CryptoLocker" and many other virus still causes permanent damage to glean files. There is no way to recover directly, you need to restore your files since your last backup set.

If you do not use a backup system, you will not be able to recover your files.  For all purposes, it's basically like your computer, burned in a fire.

To avoid this problem in the future, you can configure a backup so you'll never lose anything after a virus (or a real fire).  See http://cmdrkeene.com/my-hard-drive-crashed-and-yours-will-too for simple guides to a backup strategy.

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