Keyboard does not work after windows update

The keyboard of my laptop S series suddenly stopped working after that she completed an update of windows. Another strange thing is that the wireless only turns off even when the laptop is turned off. Everything else seems to work fine except for two things.

First thing I did was to restore the system back to before the update of windows, but nothing has changed. Then I tried to uninstall the keyboard driver then by restarting the computer, after which it automatically reinstalled the driver but the keyboard still did not work.

Then I "refreshed" system, but nothing has changed then either. And finally, I reset the factory settings and for a little while, the wireless light turns off, but then he came back even if I had not turned on the laptop. (Update: I just changed the laptop and the wireless light disappeared so... If all goes well he will not return as a sign of improvement.) There was no change to the keyboard.

Additional details on my laptop that may or may not have something to do with the problem:

It is currently running Windows Pro 8 on a 64 bit system and is less than a year.

I accidentally spilled tea really diluted on the laptop a month ago, but the laptop was working again fine until windows update a few days ago. There is no significant problem caused by the spill other than a few sticky keys who take off on their overtime and that the sensors of the keyboard backlight no longer works correctly.

Any advice on what else I might be able to try to try to again take the keyboard in a usable state would be great.

Hi rhel!

If the keyboard still does not work while in the BIOS, then it means that you have here a hardware failure, and the only way to solve that is to have the repaired computer. You can visit this page to start the repair process.


Tags: Sony Computers

Similar Questions

  • Onescreen keyboard does not work after Windows Update

    When my computer receives updates 12/9, it caused my keyboard on the screen not open or function. I did a restore of the system 4 times and whenever the keyboard opens fine features. Microsoft wants to sell me a technical support, because they claim that this isn't their update that does. Anyone know anything about this?

  • Bitmoji keyboard does not work after last update iOS 10

    My Bitmoji keyboard does not work after that I updated to iOS 10 update. I have no idea why, my friends Bitmoji keyboard works fine after that she has updated her phone and mine does not work so I was wondering why. It worked perfectly fine before I upgraded my phone. I was wondering what to do.

    the same problem. He repeats to me go to keyboard settings and make sure that it says allows full access to Bitmoji and it does. Should not have upgraded to iOS.

  • Wireless does not work after Windows Update

    Original title: Wi - Fi internet connection is DISABLED since yesterdays upgrade, how can I get that back on?

    Since a windows update yesterday, before closing my laptop... I am not able to access the Internet.

    My without wire is off and I can't turn it back on.  Toshiba wants $99 for technical support.

    Hi Sheryl,

    Please join Microsoft Community where you can find the necessary information on Microsoft products!

    Wireless does not work after a windows update.

    1. what day that was installed?

    You can check the update in the update history:

    See the Windows updates are installed

    2. do you receive any error messages?

    3. What is the model of the computer?

    The problem may be with the drivers or with the device.

    I suggest that you refer to the procedure described in the site:

    Wireless and wired network problems

    I hope this helps. If the problem persists, let know us and we would be happy to help you.

  • Satellite C50D-A-12 x - touchpad does not work after Windows Update

    the touchpad does not work after the windows updare

    I always recommend you read other threads / messages and spikes before considering opening new thread in the forum

  • Qosmio F750 - touch buttons does not work after Windows update 10

    I use a laptop Qosmio F750 (PQF75A-02Y00Q).

    Installed on the computer the previous operating system was Windows 7 Home Premium 64-bit. Then, I upgraded the operating system to Windows 64-bit edition 10.

    As expected, this change would cause problems to appear. The thing that is really bothers me right now is that the touch of the keys in the top right of the keyboard do not work as expected.

    The buttons respond always if you touch them, but they do nothing on the screen. for the most part. When I touch the Volume Up / Volume keys down, they work as expected. However, the key Mute, the button Play/Pause, the Wifi key on / off and Mode (as well as the key to toshiba bulletin board) eco button do nothing.

    Curiously, when I manually turn eco mode from the power settings mode eco button again turns the green.

    My last question is, how can I fix this so that ALL keys work as expected?


    I noticed that the recognition facial webcam was funny things as well, but everything what needed to be done was to recalibrate the installation for that to make it work again.
    Curiously, all the FN key functions work well.

    In addition to the question in bold, there are all the other drivers should I install to improve/restore functionality to my laptop? As the page of Windows 8?


    I have the same problem since update 8.1 and now after 10 update, even more I lost the 3d display function since I updated to 8.1.
    MY QOSMIO is PQF75E-F750

  • Re: Satellite L500 - Wifi does not work after Windows Update

    The wireless on my Satellite L500 worked perfectly before you update windows. However, after the updat when you try to connect to a wireless connection, it says that "no connection is available.

    I then clicked on fix to try to find a solution. Then the message "the diagnostic policy service does not work. Using Ctrl + Alt + Delete I went on services and attempted to start the DPS manually, but the message "Diagnstic political service on Local computer started and stopped. Some services stop automatically if they are not in use by other services or programs. »

    This message puzzled me enough as it is said that the Wifi is infact on however in a attempt to FN + F8 F8 option does not appear. Any help would be greatly appreciated.


    For Satellite L500, there are already some threads here in the forum:

    Additionally, make sure that the DHCP and DNS services are running. Type of startup is set on "Automatic" and try to restart both services.

  • Help, INternet explorer does not work after windows update

    One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
    After installation, my INternet explorer does not work.

    It reads:

    Windows could not access ' '.
    Windows received an HTTP error message: 403 (refused).
    -> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.

    Then I click ok, and then try to go on ' '.
    It still does not work, so I click on diagnose connection problems
    This time, it reads:

    Windows not found no problem with the network connection on this computer.

    You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
    Send information

    But when I send, I can not because I have Canon go online on my Internet Explore.
    When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.

    I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.

    I tried everything, but I can not do it by myself, so help please!

    @ceda only: See...

    Help: I got hacked. Now what should I do?

    Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

    HOW to do a clean install of Windows XP: see method 1 and in

    Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

    4 steps to help protect your new computer before going online

    Other useful references include:

    HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)

    HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)

    Tip: After getting the computer fully patched, download/install KB971029 manually:

    NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

    Norton Removal Tool

    McAfee Consumer product removal tool

    See also:

    Measures to help prevent spyware

    Measures to help prevent computer worms

    Avoid fake security software!

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • router Wireless does not work after Windows Update

    I have a router WRT54G V.5. Windows Vista Home Premium did an automatic update. Now wired connection works, the Wireless does not work. Ask key, but when nothing happens. Action of diagnoses has been canceled. I disabled and enabled, does not. Any help will be appreciated!

    Take not of the Settings (SSID and WEP/WPA Key) wireless router...

    Know the wireless settings follow this link

    Once you know the wireless settings are attempting to connect to your wireless network...

    Click Start and goto the control panel and double-click on network connections, right click wireless network connection and click Properties.
    Now, in this window, click on the second tab of wireless network and give a check mark on "use windows to configure my wireless" and then delete all network names present in the preferred networks window. Then click OK...
    Right click on the wireless again network connection and then click View available wireless networks and try to re - connect to your network...
    Now, it will give you the opportunity to put the network/wep key, make sure that you enter the correct network key and confirm...
    It will connect...

    Click Start > Control Panel > Network and Sharing Center > manage wireless networks, here to remove any present network and close the window.
    Click on connect to a network and try to re - connect to your network, he must ask for your key/password network, enter the network and password correct key and click on connect...
    It needs to connect... Once you're connected, you must restart the computer, it needs to connect to the Internet...

  • Laptop HP - 15-r213ns: hotkeys (keys of wifi sound, brightness), does not work after windows update


    I have a HP laptop - 15-r213ns (ENERGY STAR) with windows 8.1

    Last night, after an update of windows, the shortcut of the brightness (F2 and F3) volume (F7 and F8), wifi (F12) and keys all others have stopped working.  I can always change the brightness and volume using windows, but I can't do more using the keys.

    The function keys are working, as refresh F5 or F3 Browse. I noticed that before I had to press the FN key for this and now she does without the FN + Fx, so I guess that the update of windows must have changed something here.

    They used to work fine before the update. I reinstalled the display drivers (NVIDIA G-FORCE 820 - M) and looked for new drivers or update drivers using HP Support Assistant, but everything is up-to-date.

    I was looking for hot key factors in the page of HP drivers for my product but could not find any keyboard, drivers or software related shortcut keys.

    any suggestions?

    Thanks in advance,


    Hi, Marco:

    The system of the event utility is supposed to get the Fn keys to work.


    This package contains the HP System Event utility for the laptop models running a supported operating system. HP System Event Utility allows the special programming function keys.

    File name: sp70439.exe

    You can find this file in the Software - Solutions section of the driver for your model page.

  • USB keyboard does not work after Windows 7 SP1

    I recently installed SP1 on my computer running Windows 7 Pro.  Everything was fine before SP1, but after installation, the keyboard is constantly up - does not not intermittently.  I noticed that SP1 seems to have updated kbdclass.sys so I wonder if that caused.

    The USB keyboard is inadmissible for up to 30 seconds when you try to connect to my PC locked.  Also, once connected, the USB port sometimes emits a sound like something to be connected or disconnected.  Meanwhile, the keyboard is again irreceivable.

    It's to the point where I think of getting a new computer.  I tried to uninstall the drivers USB, reboot and let the computer to reinstall.  I also ran MalwareBytes and Anti-Rootkit, looking for malware.

    Any ideas would be appreciated.  It has no other USB connected to my machine except the keyboard and mouse.

    Thank you


    Welcome to the Microsoft Community Forum.

    Thanks for the sharing of information on the issue.

    • Have you tried to use the USB keyboard on a different USB port?
    • What is the brand and model of the keyboard?
    • The problem is specific to the keyboard?

    Please try using a different port and see if it works.

    Also, try to connect the same keypad USB on another computer and check.

    Also I suggest you to try the following method to resolve the same.

    Hardware devices do not work or are not detected in Windows

    You can also look at the suggestion of Meghmala replied on July 3, 2010 to:

    Please post if the problem persists, we will be happy to help you further.

    Thank you

  • Keyboard does not work after automatic update

    I have a HP Pavilion g6-2293sa Notebook PC, which itself updated automatically last week and thus the keybard has stopped working completely.

    I have reset the PC to an earlier point of time, but that did not help.  Help topics in HP suggest to uninstall my River of keyboard, which I did, and then by downloading "original drivers" - but this does not come up as an option on the download page.  Similarly, there is no update available under the link of the driver - keyboard, mouse and input devices .

    It feels like this should be a relatively simple download, but maybe I just can't find the right method?  I would be extremely grateful for any help or advice!

    Thanks in advance.


    The keyboard driver is actually provided by the operating system, no additional download is required - try the following.

    Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

    Start Notepad and let Windows load completely - any changes?

    If this isn't the case, restart the laptop and tap to the ESC key, once he starts to restart to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    Kind regards

    DP - K

  • Monitor does not work after windows update failed

    After the recent updates on my computer Vista installation seemed stuck to update 2. I pressed the off button and he turned his back and now my monitor does not display anything, he spends just the analog to the digital looking for a signal. I tried the computer to another monitor with different tracks and it's the same thing. Can anyone help?

    Starting in recovery system (from the Vista DVD) options and do a startup repair.

    Startup Repair is a Windows Recovery tool that can fix certain system problems that might be preventing Windows to start. Startup Repair scans your computer for the problem and then tries to fix it so that your computer can start correctly.

    Startup Repair is a recovery tools in the System Recovery Options menu. This set of tools is on your computer's hard disk and on the Windows installation disc.


    If the startup repair does not resolve the problem, try other system recovery options: Man is the only animal that laughs and cries; because it is the only animal that is struck by the difference between what things are and what they could be.

  • Pavilion x 2 N005TU: ELAN touchpad does not work after windows update 10

    Hi, I've just updated my Pavilionx2 N005TU for windows 10 yesterday. After update, tochpad is not working and keep turn off every time, even I allow him - he'll be disenabled after closing. And I have to activate whenever I turn on my laptop. You have a permanent solution for this? Thank you.

    PS. I already checked for the new update of device - but no update to touchpad so far.

    Hi Amm_S04, as you know windows 10 has just come out, so it will take time for all drivers (including touchpad drivers) to get the new updated version supporting this new windows. For now you can also check here drivers

    Although I would advice you to wait and update the driver through windows update as soon as it is available.

  • The cutting tool does not work after windows updates.

    I read answers to similar questions about the failure of the cutting tool.  I use the tool cutting regularly and I think it's a fantastic tool in Windows. I have Vista Ultimate and all my windows updates have managed: none were not installed correctly, and I did not install new programs or hardware.  It seems that Microsoft knows the snipping tool does not - why can't they simply provide an update patch to correct the problem, rather than make us do all the work.  I don't have to go through hoops of restorations etc to get something it seems work was broken by updates.  I'm about to go to a Mac.

    It worked for me! Thank you!

Maybe you are looking for

  • Re: End of the data partition

    What is the purpose of the data partition? I see that he holds the files for HARD drive recovery, and I guess the hidden restore pictures are listed also, does it to other purposes? The reason why I ask is that I want to dual boot with Linux and I wo

  • Satellite A60-122 turns off immediately

    Hi there, my 2.5 year satellite SA60-122 turns off no aparent reason.Sometimes after 10 minutes and sometimes after 3 hours. Why o why? Does anyone have an idea? Thnx a lot. Edwin

  • Card mother welded processor

    I need help with my compaq presario CQ57 before upgrading its processor to see if the processor of this model is soldered on the motherboard.

  • Bar space/goes/to/Eve/problem/in / / / Control Panel

    Is it you like/help/me/to/figure/out/what/to/check/or/uncheck/in/performance & maitence.

  • Cannot start WebCam

    I've recently updated my laptop TOSHIBA for Windows Vista to Windows 7. Before I could raise my built-in webcam or find it in a search. With this new Windows 7 I can't find it. How do my Webcam for this new program in Windows 7?