keyboard is unusable on notebook Pavilion dv9700

The digital lock key does not work and not the numeric keypad.  What is the problem, how to fix

Try the steps mentioned in the article provided

http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3632106&prodTypeId=321957&supportTaskId=22861

Tags: Windows

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