keys on the keyboard are stuck on the num lock.

These certain keys on my keyboard, U, I, O, P, J, K, L and M, do not type the letter but the number on the key just below the letter.

Hello

Press the fn and keys (scroll) NumLock simultaneously to return to the letters. Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

Tags: Windows

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  • Hello, please help me. I use a power keyboard for my laptop. I see in the new keyboard is equipped with a num lock key is turned on. I can't use on it please help me disable it. I do not use a NumLock on. Thank you

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    You say that when you press the NUM LOCK key, the Numlock State does not change (if enabled to disabled and vice versa)?  Have you tried to unplug the keyboard and by ensuring that the keyboard of the laptop does not have enabled Numlock?  If so, turn it off on the laptop keyboard and reinsert the another keyboard and see if the problem is resolved.

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    If the key does not work and you want to be able to use it, the keyboard may be defective.  Try the keyboard on another computer and see if you have the same problem.  If so, the keyboard is defective and must be replaced.

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Check if it works fine with the keypad.

    http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard

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    http://support.Microsoft.com/mats/hardware_device_problems/en-us

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    Method 3: Check in SafeMode with network.

     

     

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    Reference:

    http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    If the key on the keyboard does not work, then fallow method 4.

     

    Method 4: Perform a clean boot and check.

     

    To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135


    Please note:  After troubleshooting, be sure to start your computer in normal mode by following step 7.

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    http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows?T1=tab04

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