Lack of OS Driver Pack

I have a PowerEdge T420 and try to install the operating system. I configured everything through Setup of the life cycle.

When I get the opportunity to deploy the operating system, an error comes up saying "failed to retrieve the list of operating systems supported (SWC0015). I did upgrade the Firmware path and chose the operating system driver package, after the download, the following error occurs: "unable to install Update Packages. (SUP0531).

All other firmware and software has updated successfully, except for the operating system driver Package. I'm stuck because I can't get an OS installed on this server.

Hello mikeymol1

I just installed the latest driver pack (7.4.0.14) OS on a R720XD to make sure that there is no problem. It installed for me.

Try to install the web interface to iDRAC. Connect to the built-in web server iDRAC via the IP address of the iDRAC and go to the iDRAC > update and restore in the left pane. You can perform updates using Windows 32 bit Dell Update Packages here. Download this file to your computer, and then access it. It will download the file from your computer to the ECA (lifecycle controller strengthened). Once the download is complete, choose to install it.

http://www.Dell.com/support/drivers/us/en/19/DriverDetails/product/PowerEdge-T420?driverId=70C23&osCode=WLHS1&FILEID=3325057917&LanguageCode=en&CategoryID=DD

If there is that of the questions let me know this info:

  • BIOS version
  • version of the iDRAC
  • LCE version
  • type of license iDRAC/BMC (BMC, iDRAC Express), company of the iDRAC

Thank you

Tags: Dell Servers

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