laptop factory

Similar Questions

• HP 15 laptop: factory reset problem

  I have my laptop HP 15 factory reset and it has been said to 99% for four or five hours now. What is a normal process or should I just wait it out until he finishes? I have my computer laptop factory reset because I could not remember the Windows password to connect to the computer while I was put in place.

  anconelly wrote:
  I have my laptop HP 15 factory reset and it has been said to 99% for four or five hours now. What is a normal process or should I just wait it out until he finishes? I have my computer laptop factory reset because I could not remember the Windows password to connect to the computer while I was put in place.

  That doesn't look good... a couple hours but goes on five hours is something serious goes wrong. Maybe you should order the HP factory recovery disc and try again. I think that something has gone wrong here.

  HP computers - get HP recovery disks or HP USB recovery disc
  Read this before ordering your recovery discs! (United States and Canada only)
  HP computers - performing a recovery of HP (Windows 8) system

• Acer laptop factory Recovery Windows 7 Home Premium

  I restored an Acer laptop to factory settings. Of course he has an old IE on it, which seems to be unable to connect to the Internet.

  Is it possible to download an install of IE on a flash drive on another computer and then install it on the computer laptop and will work?

  Or is there a better solution I need?

  OF

  I would like to download an installation file another browser (Firefox, Google Chrome) on another machine, then install it on the Acer laptop.

• Laptop factory settings reset fails with an error "0 xC0000001 file:\windows\system32\winload.efi missing.

  Original title: computer Reset laptop to factory settings

  I am getting error 0 xC0000001 missing file:\windows\system32\winload.efi and I have not a disk how can I fix this help please me

  http://www.Google.com.au/search?q=Winload.EFI+missing+0XC0000001&SourceID=IE7&RLS=com.Microsoft:-to THE: IE-address & ie = & oe = & gws_rd = cr & ei = 05gJUrq0Lsj6kAWmuYDgDg

  Most of the new machines come with a recovery partition, allowing you to return your purchase, you will need to check your user guides (or the manufacturer's Web Site) for instructions.  Choose this path requires you to save all the data first.

  These options are also integrated to Windows 8.

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

• HP G61 LAPTOP - how to restore factory settings?

  I put my HP G61 to my daughter and I would not restore factory plug removes all files. How can I go about it?

  Hello

  If the Partition Recovery on the laptop is Ok, try the following.  Close Notepad, and then further press f11 as soon as you press the power button to see if it will start the Recovery Manager - if so, you can use this to put the laptop 'factory State '.

  Another option, if you have created your set of recovery discs, is to insert the first disc and then restart the computer to boot from the disk and start the process of recovery in this way.

  If none of the application above, you can order a set of replacement recovery disks using the link below.

  http://support.HP.com/us-en/document/bph07143

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• 4 primary partitions on my laptop

  I want to install linux on my laptop, but there are already 4 primary partitions on the hard drive (max because it turns out that). As far as I know the main account recovery partition, correct me if I'm wrong, please. Discs, 4 partitions management function are the following:

  1.46 GB - Healthy (active, recovery Partition) 100% free space
  561.99 Go - Healthy (start, page file, crash dump, primary Partition) 12% free space
  21.09 Go - Healthy (Primary Partition) 100% free space
  11.26 GB - Healthy (Primary Partition) 100% free space

  What I can find on the forums around the internet, 21 and 11 GB are supposed to be the partitions toshiba recovery has done for windows and it is software.

  Why are the scores of recovery 100% empty, I can understand that for a ++ active partition recovery but...?
  If these two partitions are partitions of recovery Toshiba, which is for windows and which is for the software?
  If these two partitions are partitions Toshiba Recovery, will be one work without the other (I would like to format the partition containing the backup software)?
  Why are the big scores? (default Windows 7 family is only 6 GB, and there is no way that the software is 11 GB)
  If you're not Toshiba recovery partitions, what are these two partitions?

  Otherwise, no matter what other suggestions?

  Initially, it will be useful to know what model laptop do you have, what operating system do you use and do you always use original Toshiba operating system.
  Because partitions recovery methods different image installation structure on old A300 or new A660 is completely different is not easy to say what is right or what is wrong.

  Structure of the partitions listed in disk management is a bit strange for me and on my notebooks with original Toshiba OS it looks completely different.
  In General, you need to track: start the preinstalled operating system (factory settings) and create recovery DVDs using Toshiba recovery disc creator pre-installed too. After having done that, you can do with your computer laptop all you want.

  Note please. When you change the structure of the original partitions, install own OS or change anything, that you will not be able to launch the installation of HARD drive recovery and install Windows using recovery partitions. Then please create recovery DVDs before you change anything.

  Back to your questions:
  > Why are the recovery partitions 100% empty, I can understand that for active recovery partition, but...?
  To be honest I n don't know why this is shown as empty. Toshiba recovery image is a large file and, as far as I know, he is not divided and placed in two different partitions.
  > If these two partitions are partitions of recovery Toshiba, which is for windows and which is for the software?
  Recovery don t image consists of two parts.
  > If these two partitions are partitions Toshiba Recovery, will be one work without the other (I would like to format the partition containing the backup software)?
  I understand your question, but recovery image is not designed into two separate parts. There is an article and can not be changed or manipulated.
  > Why are so big partitions? (default Windows 7 family is only 6 GB, and there is no way that the software is 11 GB)
  Good question. Unfortunately I n t have good answer to this question.
  > If you are not partitions Toshiba Recovery, what are these two partitions?
  For better understanding model laptop post and what OS you are using. Is this original state you have with your laptop (factory settings)?

  > If not, no matter what other suggestions?
  I have already written. Create recovery DVDs and you can change what you want. Later, you can use this recovery DVDs to get factory settings again. You can use these DVD discs so often as you want and without any limitation.

• Advise me on laptop for FreeBSD

  Advise me on laptop for FreeBSD, pls.
  I want cheapest new laptop with wi - fi.
  I try some selected models, but drivers for freebsd (and linux) away on this site.
  Do you know which model is the most compatible with freebsd (v5)?

  Hello

  Unfortunately, on the page of the Toshiba driver, you will only find drivers for Toshiba laptops and only for Microsoft operating systems.
  It of very difficult to find drivers for laptop for Linux or other systems.

  Especially the laptop factory contains only OS drivers that comes with the laptop clean and as you know it s almost Windows OS.

• HP2000 2b10CA: laptop computer ram upgrade

  bought an old, as the new laptop, factory reset, reinstalled Win 8, updated to Win 8.1, and then win 10.  Original specifications say max 8 GB DDR3 1333 mhz SODIMM.

  2 related issues

  Firstly for the locations of 2 ram card do I have to use 2 x 4 GB, or can I use a 8 GB card in the slot low?

  second... 8 GB is really the max or was - the max just because 4 GB cards were bigger back then?  If she can endure more than how much more?

  Pretty much know my way around computers or the internet to find that the info on my own so any help is very appreceated.

  Thank you

  Oh yeh... laptop is HP 2000-model 2b10CA

  Hello
  
  http://support.HP.com/us-en/document/c03596925
  
  Page 2, 3, 45 46 in this manual: http://h10032.www1.hp.com/ctg/Manual/c03575298
  
  2 slots, taken max supported up to 8 GB with two sticks of 4 GB to the highest possible in each of the limits of motherboard provided 64-bit operating system is installed. Configuration of the RAM, speed, possible brand should be exactly the same to get guaranteed compatibility.
  
  Concerning
  
  Visruth

• that comes with the laptop activation key is not applicable to the type of windows installed

  Hello. I try to activate my windows with the product key that I saw at the back of my laptop but a habit of working because it says that its not applicable to the ultimate windows that is installed on my laptop... his view are rather than I run windows 7 all upward rather than windows 7 ultimate... I don't know how to do this. Help, please. Thanks :)

  Recovery of your computer (Windows) using "Recovery Partition" of the Manufacture or
  contact PC manufacturing (see support links below) and order the recovery media.

  Note: Activation is not required when you use the recovery partition or recovery media, but you will need to reinstall all your applications.

  Also to save your documents on external support (if possible) before starting the recovery process.

  Once completed, your PC will be actually in the State when you first purchased it and turned on for the 1st time.

  To access the recovery Partition, start your computer, and then by pressing the appropriate function key. It can be either F1, F2, F9, F10, F11, F12, DEL or tab key. Check the list below or your user manual for your brand and model.

  If your hard drive has failed, do not have a recovery partition or the recovery partition is not accessible,
  Then, you must contact the manufacturer support team and ask for a "recovery disc" which allows to reinstall Windows 7.

  How access/start the process of recovery of the manufactures listed below.

  Acer: Press and hold ALT + F10, as soon as you see the logo
  http://Acer.custhelp.com/app/answers/detail/A_ID/2631
  Acer support: http://www.acer.com/worldwide/support/
  Acer recovery support: http://store.acer.com/store/aceramer/en_US/eRecovery

  Advent: restart your computer, then the immediate start by pressing the [F8] key or the F10 key.
  The fastest way to restore your computer is to use the hard disk recovery tools. You can access them by restarting your computer and then pressing the [F8] key or the F10 key until the Advanced Boot Menu appears. Use the arrows to select "Repair your computer", then press [Enter]. Read all of the instructions on the website of advent and made your choice as to the action you want to perform: http://www.adventcomputers.co.uk/restore-or-reinstall-windows-your-computer
  Support: http://www.adventcomputers.co.uk/product-support/support-services

  ASUS: Press or press the F9 key as soon as you see the Asus logo.
  http://support.ASUS.com/troubleshooting/detail.aspx?SLanguage=en&m=X53E&OS=&no=1775
  ASUS support: http://support.asus.com/contactus.aspx?SLanguage=en

  Dell: Press F8 directly after switching on / to start the computer
  Recovering detail instructions:
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182
  Dell support: http://www.dell.com/support/home/us/en/19?c=&l=&s=
  Or: http://www.dell.com/

  EMachines: hold the Alt key and hold press and release the key F10
  http://Techchannel.RadioShack.com/eMachines-system-recovery-1747.html
  Support: http://www.emachines.com/ec/en/US/content/support

  Fujitsu: Press F8 several times directly after switching on
  https://answers.Yahoo.com/question/index?QID=20110406074143AAcx1Zw
  Support: http://www.fujitsu.com/global/support/

  Gateway:
  http://www.ehow.com/how_6297937_restore-gateway-laptop-factory-settings.html
  https://support.gateway.com/s/software/Microsof/Vista/7515418/7515418su531.shtml
  Support: http://www.gateway.com/worldwide/support/

  HP Notebook: Usually to begin recovery process press the F10 key, power on the computer
  HP Mini: Press F11 directly after switching on / to start the computer
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01867418&cc=us&destPage=document&LC=en&tmp_docname=c01867418
  Support: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  Lenovo uses the F11 key to launch the restore process:
  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4UFUYK
  Directions for Lenovo OneKey Recovery, hidden partition and recovery DVDs:
  https://support.Lenovo.com/us/en/documents/ht077384
  and: http://support.lenovo.com/en_US/detail.page?DocID=HT077144
  Support: http://support.lenovo.com/en/supportphonelist

  How to run Lenovo Onekey Recovery
  http://support.Lenovo.com/en_US/downloads/detail.page?docid=HT062552
  Detailed as follows: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211

  You can also find parts of this article from Lenovo worth reading:
  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4VFUDU

  LG: Press F11 directly after switching on / to start the computer
  Support: http://www.lg.com/

  Packard Bell: Turn on your computer. When Packard Bell logo is displayed, press in and hold the ALT key while pressing the F10 key several times. Release the keys when a message that Windows is loading files.
  After the system recovery program has loaded follow the instructions to reinstall the operating system.
  Support: http://www.packardbell.com/index.html

  Samsung: Press the F4 key to the Samsung logo when you turn on first of all of the computer.
  Support: http://www.samsung.com/

  Sony VAIO Windows 7: restart and press "F10".
  https://CA.en.KB.Sony.com/app/answers/detail/A_ID/35585/p/48903, 49902,71663,71664/c/65,67/kw/recovery%20using%20f10
  Sony VAIO Vista: Restart and press "F8" repeatedly until the screen "Advanced Boot Options".
  https://us.en.kb.sony.com/app/answers/detail/a_id/41931/~/how-to-perform-a-system-recovery-using-the-vaio-recovery-center.
  https://us.en.KB.Sony.com/app/answers/detail/A_ID/41949/session/L2F2LzEvdGltZS8xNDA4MjI2NTAzL3NpZC8qWVBPbCpfbA%3D%3D
  Support: http://www.sony.net/SonyInfo/Support/

  Toshiba: Press on F12 or the value 0 (zero) key on the top of the keyboard (not the zero on the numeric keypad key)
  and at the same time, press the button power once to turn on your laptop.
  When the Toshiba screen appears; release the 0 key.
  References: http://www.mytoshiba.com.au/support/items/faq/71
  http://forums.Toshiba.com/T5/system-recovery-and-recovery/how-to-perform-system-recovery-Windows-7/Ta-p/279643
  Support: http://www.toshiba.co.jp/worldwide/

  Windows 7 - location of the Partition Recovery and information.
  "Configurations of drive partitions using the BIOS has recommended.
  Note: Check the diagrams of this article
  http://TechNet.Microsoft.com/en-us/library/dd744364%28WS.10%29.aspx

  J W Stuart: http://www.pagestart.com

• Windows 7 - Toshiba laptop, Reset

  Original title: NEED of HELP IMMEDIATELY

  «I rested my Toshiba laptop factory and when I turn it on it tells me "Reboot and select proper boot device or insert boot media in selected boot device and press a key" and he also says PXE - EG1: media test check the cable of failure»

  and he also said that this product is covered by one or more of the following patents...

  I'VE NEVER SEEN THIS BEFORE AND I HAVE TO FIX IT IMMEDIATELY, PLEASE HELP ME!

  Hey, I got it all fixed, I rested my laptop factory to remove everything from my hard drive.  Since everything has already been deleted I just went in the factory reset option and I have refreshed/renewed I think my software/program from the laptop Yes know it opens perfectly. Many people have problems like mine and I finally solved. Thanks for trying to help me I appreciate it.

• How can I restore PC to factory settings

  Separated from this thread.

  How to restore my pc to factory settings

  Recovery of your computer (Windows) using "Recovery Partition" of the Manufacture or
  contact PC manufacturing (see support links below) and order the recovery media.

  Note: Activation is not required when you use the recovery partition or recovery media, but you will need to reinstall all your applications.

  Also to save your documents on external support (if possible) before starting the recovery process.

  Once completed, your PC will be actually in the State when you first purchased it and turned on for the 1st time.

  To access the recovery Partition, start your computer, and then by pressing the appropriate function key. It can be either F1, F2, F9, F10, F11, F12, DEL or tab key. Check the list below or your user manual for your brand and model.

  If your hard drive has failed, do not have a recovery partition or the recovery partition is not accessible,
  Then, you must contact the manufacturer support team and ask for a "recovery disc" which allows to reinstall Windows 7.

  How access/start the process of recovery of the manufactures listed below.

  Acer: Press and hold ALT + F10, as soon as you see the logo
  http://Acer.custhelp.com/app/answers/detail/A_ID/2631
  Acer support: http://www.acer.com/worldwide/support/
  Acer recovery support: http://store.acer.com/store/aceramer/en_US/eRecovery

  Advent: restart your computer, then the immediate start by pressing the [F8] key or the F10 key.
  The fastest way to restore your computer is to use the hard disk recovery tools. You can access them by restarting your computer and then pressing the [F8] key or the F10 key until the Advanced Boot Menu appears. Use the arrows to select "Repair your computer", then press [Enter]. Read all of the instructions on the website of advent and made your choice as to the action you want to perform: http://www.adventcomputers.co.uk/restore-or-reinstall-windows-your-computer
  Support: http://www.adventcomputers.co.uk/product-support/support-services

  ASUS: Press or press the F9 key as soon as you see the Asus logo.
  http://support.ASUS.com/troubleshooting/detail.aspx?SLanguage=en&m=X53E&OS=&no=1775
  ASUS support: http://support.asus.com/contactus.aspx?SLanguage=en

  Dell: Press F8 directly after switching on / to start the computer
  Recovering detail instructions:
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066
  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=52182
  Dell support: http://www.dell.com/support/home/us/en/19?c=&l=&s=
  Or: http://www.dell.com/

  EMachines: hold the Alt key and hold press and release the key F10
  http://Techchannel.RadioShack.com/eMachines-system-recovery-1747.html
  Support: http://www.emachines.com/ec/en/US/content/support

  Fujitsu: Press F8 several times directly after switching on
  https://answers.Yahoo.com/question/index?QID=20110406074143AAcx1Zw
  Support: http://www.fujitsu.com/global/support/

  Gateway:
  http://www.ehow.com/how_6297937_restore-gateway-laptop-factory-settings.html
  https://support.gateway.com/s/software/Microsof/Vista/7515418/7515418su531.shtml
  Support: http://www.gateway.com/worldwide/support/

  HP Notebook: Usually to begin recovery process press the F10 key, power on the computer
  HP Mini: Press F11 directly after switching on / to start the computer
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01867418&cc=us&destPage=document&LC=en&tmp_docname=c01867418
  Support: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  Lenovo (F11): http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4UFUYK
  and: http://support.lenovo.com/en_US/detail.page?DocID=HT077144
  Support: http://support.lenovo.com/en/supportphonelist

  How to run Lenovo Onekey Recovery
  http://support.Lenovo.com/en_US/downloads/detail.page?docid=HT062552
  Detailed as follows: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=127597018499211

  You can also find parts of this article from Lenovo worth reading:
  http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4VFUDU

  LG: Press F11 directly after switching on / to start the computer
  Support: http://www.lg.com/

  Packard Bell: Turn on your computer. When Packard Bell logo is displayed, press in and hold the ALT key while pressing the F10 key several times. Release the keys when a message that Windows is loading files.
  After the system recovery program has loaded follow the instructions to reinstall the operating system.
  Support: http://www.packardbell.com/index.html

  Samsung: Press the F4 key to the Samsung logo when you turn on first of all of the computer.
  Support: http://www.samsung.com/

  Sony VAIO Windows 7: restart and press "F10".
  https://CA.en.KB.Sony.com/app/answers/detail/A_ID/35585/p/48903, 49902,71663,71664/c/65,67/kw/recovery%20using%20f10
  Sony VAIO Vista: Restart and press "F8" repeatedly until the screen "Advanced Boot Options".
  https://us.en.kb.sony.com/app/answers/detail/a_id/41931/~/how-to-perform-a-system-recovery-using-the-vaio-recovery-center.
  https://us.en.KB.Sony.com/app/answers/detail/A_ID/41949/session/L2F2LzEvdGltZS8xNDA4MjI2NTAzL3NpZC8qWVBPbCpfbA%3D%3D
  Support: http://www.sony.net/SonyInfo/Support/

  Toshiba: Press on F12 or the value 0 (zero) key on the top of the keyboard (not the zero on the numeric keypad key)
  and at the same time, press the button power once to turn on your laptop.
  When the Toshiba screen appears; release the 0 key.
  References: http://www.mytoshiba.com.au/support/items/faq/71
  http://forums.Toshiba.com/T5/system-recovery-and-recovery/how-to-perform-system-recovery-Windows-7/Ta-p/279643
  Support: http://www.toshiba.co.jp/worldwide/

  Windows 7 - location of the Partition Recovery and information.
  "Configurations of drive partitions using the BIOS has recommended.
  Note: Check the diagrams of this article
  http://TechNet.Microsoft.com/en-us/library/dd744364%28WS.10%29.aspx

  J W Stuart: http://www.pagestart.com

• truoble factory reset

  I have Windows 8 and I was doing a my laptop factory reset to get rid of viruses and start from scratch, but when I clicked the button to all delete and reinstall windows then click Next and he said he was preparing, she appeared with an error saying "cannot find the required files. I havef you support Windows recovery or installation, insert and reboot the PC in the media. "But my computer did not come with any media, and I've tried everything I can think of, but it still does not. What should I do?

  There could be a recovery integrated manufacturer, image which is common, especially these days (it's why your computer did not come with a CD).  I recommend you contact the manufacturer to ask if they have a factory built-in image or if they can send you / provide a download link for your image.

• Need urgent help: how to do a cover of the factory to my x 201

  Hi, Hello everyone, I really hope I can help here, that's the problem.

  At first that my X 201 unable to connect to the network at my University even wireless that works for me.

  I found methods to solve this problem online while there well I tried so much to...

  So I installed another version of windows 7 because I thought it may be caused by the installed system.

  While he has proved to be not and still my x 201 can not connect wireless my campus.

  Finally, I decided to do a cover of the plant, while unfortunately I can't.

  ThinkVantage both F11 does not give me an option of recovery plant.

  It is history, someone here can give me a hand? TKS very much!

  http://forums.Lenovo.com/T5/X-series-ThinkPad-Laptops/making-a-USB-stick-with-the-Lenovo-recovery-PA...

  http://forums.Lenovo.com/T5/X-series-ThinkPad-Laptops/factory-restore-using-F11-at-boot-doesn-t-work...

• Can't sync my iPhone on recently restored mobile remove my content iPhone?

  I recently did a my laptop factory restore. Now when I start to try to sync my iphone with iTunes I get a disturbing message .

  It is found that I saved all my music and reinstalled following my restoration, but I worry about losing all the content and the settings on my phone, I didn't know that I would have saved before, if I try to sync.

  I am really outraged by what Apple is here. The sense of timing is the sharing of information between units and NOT only one replacing the other, probably so that Apple can force you to lose any music that has not been purchased from them.

  All I can say is that most of the people are not fooled and will be returned this abuse of the customer, as I do and make it more likely we can avoid buying future products from them.

  But for now I'm stuck with it and wants to avoid losing my content on my iPhone.

  Help please.

  The message may be a bit misleading, although it is precisely correct.  It refers ONLY to what is in your iTunes LIBRARY (music, applications, audio books, etc.) and not any other content and setting on your phone.

  For various reasons, devices can synchronize to a library at once, says the message.  As long as your iTunes library contains all of your past and things like CD import previous purchases, you should be OK.  iTunes will erase the music library on the device but restore it with the same library (since you said you saved all your music and reinstalled on your laptop).

  I don't work for Apple and cannot speak for them.  But I suspect that if Apple were to allow the combination of libraries or "synchronization of information between cells of sharing", (as you said) it could create problems licenses with purchases made through iTunes and the App Store.  I don't think that intent of apples for you force him to lose any music that has not been purchased from them.  You can still download previous purchases:

  Download your purchases past - Apple Support

  or import your CD (as long as you still have them).

• HP Pavilion 15-n057sr: AMD graphics card does not work on windows 10

  Hello!

  I have an AMD graphics card in my laptop, but there is no drivers for windows 10 forher.

  Installation driver Windows 8.1, latest drivers from amd or windows has always led to a screen of death, and after him, he appears each time you start. To solve it, I fix it using restore points. So, why hp doesn't have a driver for his own material? I'm looking for a working one?

  Thank you in advance.

  OK... so what this means is that, while HP provides two models of this laptop, with pre-installed Win8x and the other with Win10, they have different hardware.  The Win10 version apparently does NOT use the AMD chipset, so HP provides no driver for it.

  This means that you're stuck with having upgraded a laptop computer for which there aren't the necessary drivers for HP Win10, and given that HP no longer produces Win10 drivers for older laptops, this situation will not improve over time.

  If you want to have all the features on your laptop, you should consider to return to Win8xs - and that the upgrade of Win10 is known to corrupt recovery information HP OEM, the ONLY way to do that is using recovery media HP to restore laptop factory.