Laptop G62: DEFECTIVE HARD disk

HI, mobile friend is giving questions. Die a reload of the recovery partition. HARD drive is very slow. A DST and he did not play. What is the process (and cost) to get a 320 GB SATA HDD replacement?

You do not, in general. That's what the recovery DVDs is for. You did a set when the laptop was new? Just maybe, if the old hard drive is not too badly damaged, it can be cloned to a new disk, but probably not. Even if you have purchased a hard drive on HP there no partition recovery on it. If they still in stock, however, they can send you recovery disks with one of their hard drives.

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