Computer laptop G62 won't boot disk boot

Need to recover the computer.  I ordered a HP boot disk.  The drive arrived and my laptop G62 reserve not boot disk.  I checked the bios and it is configured to boot from the CD.  I also started in safe mode and cannot locate an autorun exe when I start Solution Explorer.

Basically, my computer has been hijacked by a nasty virus that has completely taken over my PC.  If I start I see is an empty office and a start menu, can't even get a run prompt.  The virus disguised as anti-virus software and trying to make me pay for their software suite $ 90 to "fix" the problem.

If I hit F11 at startup upward, recovery stops and I get a blank screen forever.

Any suggestions?

Hi, Courtney:

Try it free Kaspersky rescue CD.

This disc will get rid of viruses like those and the good thing is that you don't need to be on Windows to run it.

It is a bootable CD (what you do from the file transfer) and by using the GUI (GUI), you can scan your PC for viruses and remove them.

Link and instructions below:

http://support.Kaspersky.com/viruses/RescueDisk

Rather than modify the boot order, just start the notebook and at the beginning of the HP welcome screen, press the F9 key to launch the start time menu.  Select the DVD-Rom drive, and then press the Enter key.

You should then see a message on your screen that says basically: 'try to boot from DVD... ". Press any key to boot from the DVD... »

Press a button and the DVD or the CD should start up.

Paul

Tags: Notebooks

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