My computer was stolen. Now have problems with activation
My computer got stolen, so I set up an interim solution where I installed the Creative Suite. Now I have a new computer, but I get activation of the error messages for the Creative on this topic.
How can I disable the instance of my stolen computer? I do not want to disable the instance on the interim solution you until everything is working properly on my new.
I have a police report on the flight.
Since you don't have access to the original computer, you may contact Customer Support to disable and reactivate. See http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Tags: Adobe
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I don't remember my password and now cannot make changes to my computer - specifically I want to stop
unwanted running programs to the start. It takes 13 minutes to start my computer.
Hello
Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.
Here's information from Microsoft, explaining that the policy:
In your case, the advice of Microsoft are re - install the operating system.
http://Windows.Microsoft.com/is-is/Windows-Vista/what-to-do-if-you-forget-your-Windows-password
"If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log in to Windows and you will need to re - install Windows. »
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
This is how you would normally change programs start and some programs under Tools > Options give you the ability to start when Windows starts, or not...
"How to use MSCONFIG in Windows Vista"
http://netsquirrel.com/Msconfig/msconfig_vista.html
Or the program Autoruns for FREE:
"V11.21 Autoruns for Windows"
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902
See you soon.
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 27HYQ - XTKW2-WQD8Q
Windows product key hash: U8YEZzymoD4DMyaMb32rPrNIS90 =
Windows product ID: 89578-OEM-7332157-00061
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {67B05A12-E0EA-40FB-A1DB-5CEE49AC132B} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.longhorn_rtm.080118 - 1840
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 102
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{67B05A12-E0EA-40FB-A1DB-5CEE49AC132B} 1.9.0027.0 6.0.6001.2.00010300.1.0.003 x 32 *-*-*-*-WQD8Q 89578-OEM-7332157-00061 2 S-1-5-21-4101570350-1045936360-3354902834 Hewlett-Packard MCP67 Hewlett-Packard F.33 20100322000000.000000 + 00044330500018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 HPQOEM SLIC-MPC 102 100 Microsoft Office home and Student 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6001.18000
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6001.0000-2562012
Installation ID: 014295660901425145623054036946646006859546097544161252
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: WQD8Q
License status: initial grace period
Time remaining: 21540 minute (s) on (14 day (s))Windows Activation Technologies-->
N/A--> HWID data
Current HWID hash: NgAAAAAABQABAAEAAQABAAAAAwABAAEAeqjMBHYbIL6ABIjMmGB2WEQs8vSm1bD2LsOsVniqActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP NVIDIA MCP67-M
SRAT AMD HAMMER
HPET PTLTD HPETTBL
START PTLTD $SBFTBL$
MCFG MCFG PTLTD
TCPA Phoenix x
SSDT PTLTD POWERNOW
SLIC SLIC-MPC HPQOEMHome preimuiim sp1
The problem is that your system is unable to properly read the BIOS SLIC table that must be present in the system in order to activate the operating system.
You must change the product key to the one on the COA sticker on the case of the machine, using the link change the key of product at the bottom of the system properties page.
You may need to activate by phone.
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I bought Photoshop elements 12 in October 2013. I have a new computer and have recycled old. How can I download the program on my new computer? I have the serial number, but can't figure out what to do next. Should I have uninstalled the program from my old computer first?
Please use the link below to download Photoshop elements 12 application.
Download Photoshop Elements products | 12, 11, 10
If you have problems with activation, please contact service customer with serial number for activation information.
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Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program? Thank you
Please follow the steps below.
- Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
- Install the software in the new computer.
- If it is creative cloud consult, download and install Adobe Creative Cloud applications
- If it's any other product please see other downloads
Hope this will help you.
Kind regards
Hervé Khare
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Hello, I bought Creative Suite Master in October 2014 and my computer was stolen from my car to that effect the license associated with this machine, therefore, is more accessible to me. You have a function to disable this computer with my purchase, so I can reinstall it on my newly purchased machine?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request activation reset account.
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After the last updates of windows have problems with start up and now drivers
Hello
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May 14, last night I had several (automatically) downloaded windows update
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Perfection, everything works, but knowing that windows will attempt to redo an automatic update, tried to check online - no one seemed to have a problem and (naivly) thinking I could always do another restore of the system, I rebooted again.
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Hi Jane,
You have a disk to install Windows 7 with you?
I suggest you to check the event viewer for error details report.
Open event viewer.
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
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Hi Becca_459,
1. who is the manufacturer of your computer?
2. What is the exact error you get when you start your computer?
I suggest you to check the computer's BIOS settings to make sure that BIOS lists and recognizes the hard disk. See the computer documentation or contact the manufacturer to find out how to check the BIOS settings.
After you verify that the computer's BIOS detects the hard disk, restart the computer, and then test to determine if the problem is resolved.
If the problem is not resolved, or if the computer's BIOS cannot detect the hard disk, you may have problems with your hardware. Contact the manufacturer to find out how to solve this problem
NOTE: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from configuration can resolved BIOS/CMOS settings. Changes to settings are at your own risk.
If it does not, you will need to contact the manufacture of equipment.
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I just got a call from somewhere in India that I have problems with my computer.
Original title: hoax call?I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.
Fake phone calls to technical support
Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.
Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
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I have problems with the server DNS does not. I have been using my wireless on my computer and watching netflix on my Blu - ray player at the same time. The Blu - Ray player froze and wouldn't connect. At first, I thought that the network has not been configured correctly, but it worked not five minutes before. I tried many things and I realized it was that my DNS server does not. Does anyone have any suggestions?
original title: DNS server does notHi Dwright,
1. have you made changes on the computer recently?
2. not the problem only occurs when you watch netflix on Blu - Ray player?Method 1
I suggest you try the steps from the following link to fix the server DNS does not problem.
a. click on start and then Control Panel.
b. go to the networking and sharing Center and then click on change adapter settings.
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d. Select Internet Protocol Version 6, and then click Properties.
e. Select obtain DNS server automatically an address and press Ok.
f. Select obtain IP address automatically.
g. Repeat steps for Internet Protocol version 4 as well.Method 2
Try resetting Winsock2 from the following link:How to determine and to recover from Winsock2 corruption in Windows Server 2003, Windows XP and Windows Vista (applies to Windows 7)
http://support.Microsoft.com/kb/811259Method 3
Reset TCP\IP.
How to reset the Internet Protocol (TCP/IP) (applies to Windows 7)
http://support.Microsoft.com/kb/299357Additional information:
Windows wireless and wired network connection problems
http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows -
Hello. I'm just a beginner and I downloaded the itunes 12.3.3 update and now when I right click on a work of art albums all disappear from the track of this album. I also have problems with my get info tab. All of my info from the album crashes.
This can help (from turingtest2):
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As a plug-in? I have problems with an editable IRS form. It gives me "Access denied" and then opens the file as an editable file. I was able to open the form in the library.
I found a few other questions on this forum who have remained unanswered. I found a site citing the problem for drive X - I use XI.
Change to drive XI. Perhaps the reader at the library had this as its default setting.
- In Adobe Reader, clear the check box enable the Mode protected at startup :
- If you have a PDF open, right-click the document, and then click Page Display Preferences.
- If you open Adobe Reader from the shortcut, click on Edit > Preferences.
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- Close and reopen Reader.
I have no idea if that setting has been changed in my XI player since I used this version exactly one year ago.
- In Adobe Reader, clear the check box enable the Mode protected at startup :
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good day my computer was stolen and I don't know how do I recovered my photoshop, it was installed in line I have and I have payment thank you very much.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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Hi I bought a new Mac book with el capitan and can not install my 4 C? My old computer was stolen and I can't remove the program from the old mac book
If you see an anomaly of counting activation, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and ask a county of activation reset.
Otherwise, How to open third-party developers not identified in Mac OS X applications ' Mac Tips .
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I have problems with the mail (El Capitan)
I have problems with the mail
See writing an effective communities of Apple support question.
Without knowing what are these problems there is no way we can really help you.
Try this:
Start the computer in Safe Mode, and then restart normally. It will be slower than a normal startup.
MacIntel: Reset of the controller (SMC) system management
Reset the PRAM and NVRAM on your Mac.
Repair the hard drive and permissions - El Capitan
HD recovery start:
Restart the computer and after the buzzer, press on and hold down the COMMAND and R until the menu screen appears.
Repair
When the recovery menu appears, select disk utility and press the continue button. Disk utility charges and select Macintosh HD entry indented from the list on the left. Click the first aid tab in the toolbar... If disk utility reports any errors that have been corrected, then re-run first aid until no errors are reported. Wait until the operation is complete, then quit disk utility and return to the main menu. Select restart from the Apple menu.
Now, download and reinstall OS X El Capitan 10.11.3 Combo Update.
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