Laptop HP Pavillion: helmet does not connect properly

My headphones are headphones Bose-type normal with a four-pin connector, but it keeps very easily disconnect the headphone hole in my new HP Pavillion notebook with a notification saying "you just unplugged a device to the audio input jack.

Microphone of the headset also does not appear anywhere and it will not let me use it.

Do you have any suggestions on how I could solve this?

Thank you

Hey @adma1,.

Right now, I would call in support see if taking is maybe defective. Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP.

If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

By pressing the Thumbs Up button below, you can always say thank you!

See you soon.

Tags: Notebooks

Similar Questions

  • Laptop with Windows 7 does not connect with the router

    (Not this computer) laptop with Windows 7 does not connect with the web.  Box of message says - "t8ExtPEx.dll is missing". Any help is appreciated.

    (Not this computer) laptop with Windows 7 does not connect with the web.  Box of message says - "t8ExtPEx.dll is missing". Any help is appreciated.

    Hi Roger,

    We would like to learn more about the issue. You get this message when you launch your Internet Explorer, or when you work with all Office applications?

    You can also try the solution posted by Redcar92 on this link: 8ExtPEx.dll is missing.

    Let us know how it goes.

  • Computer laptop HP Windows 8 does not connect to internet through wired or wireless

    My portable 64-bit Windows 8 is telling me wired LAN not connected not Realted PCIe FE Family Controller and wireless LAN not connected Microsoft Wi - Fi Direct virtual card. My laptop product # is anb C2M44UA #ABA series # {personal info deleted}.  What should I do to get connected to the internet?  Thanks in advance for the help.

    Hi Wendy,.

    Take a look at this documentand let me know if the troubleshooting steps to help you solve your problem with connecting via wifi.

    Good luck!

  • HP Officejet 4500 Desktop does not connect properly

    I have a HP Officejet 4500 desktop computer.  I just finished with the CD that came with it.  I then put in the USB cord and he said: it is not connected.  Please help me.

    I really did a lot of research here to the course of action to take following the easier to understand.  In Windows 7, the menu options start to activate the USB connection in a wireless is easy to find. In Windows 8, it is quite difficult to find.  If this does not work, you have more chance to uninstall and reinstall the printer if you don't have any options to scan.  Here is my suggestion:

    1. first of all, try to scan using the HP Solution Center.  You can have the printer icons two on the left side of the solution Center.  Ensure the right one is selected and you are trying to scan.  If this fails, record the error here for me please.

    2 to get the Setup menu, press the Windows key and the letter R to get the run of pop up screen.

    3. type in programdata % and in this folder click Microsoft > Windows > Start Menu > programs > HP.  Here you see "Add a printer" or "set up wireless?  That's how you get to the second part of the installation at the prompt is displayed to add a wireless printer.

    Again, if you do not see it or a hard time finding it, you can have to uninstall the printer and restart it to see if it brings more options installation.  If you care to have multiple copies of the same printer, you might see if you install full feature software and drivers (link is for Windows 8 64 bit en) without first uninstalling the printer will also implement the options you need to connect a wireless printer.  I hope this helps.  Check out all of my links for more information on this topic.

  • My laptop with Windows Xp does not connect to the internet, please help me!

    Then my laptop, as indicates it works on Windows Xp, but even if I'm supposed to be connected to my home network, when I run Internet Explorer, it can not connect to internet. Any help and insight will help. Please help me!

    I'm sorry that had to retype all of this, but in essence, that everything indicates that things work correctly with your Internet connection.

    To translate, the first bit tells us that your router assigned your computer 192.168.0.12 IP address.  The own IP address of the router is 192.168.0.1

    The result of ping 127.0.0.1 indicates that your computer can communicate with itself (the adapter is OK)

    The 192.168.0.12 ping result indicates that your computer can communicate with your router (that we already knew because otherwise your computer don't would not have been assigned an IP address).  It also means that you are connected to your local network.

    The result of the ping 192.168.0.1 is similar to the 127.0.0.1 test.

    And finally, the ping Google result shows that you are able to access the Internet.

    Knowing all this, you probably need to reset TCP/IP or Winsock, or both.

    Manually:

    Open a command prompt window and type

    netsh winsock reset {enter}
    netsh int ip reset c:\resetlog.txt

    Or see these two articles from Microsoft, include the two "FixIt" links
    How to reset Internet Protocol KB99357 How to determine and recover from Winsock corruption 811259 KB 2

  • Dell inspiron 17r helmet does not connect

    Pretty much what title says. I plug in my headset on the laptop, and they do not work. I reinstalled the drivers from the dell site. Problem remains. Anyone know what else to do? It will help if I uninstall the drivers from dell (thing audio dell) and install the realtek drivers?

    I had the same problem with my Inspiron 5520 a few days after I bought the laptop, I do not know, I had installed the drivers but no audio headphones, connected several headphones, not worked, dell has made Diagnostics at the start several times, opened the page of the bios and looked around different options, redemarrees and voila , I got audio through the headphone jack. don't know really, maybe all this reminded the laptop that he has a helmet too :))

  • HP Pavilion 15 laptop: Realtek 8723BE Wireless does not connect

    After a recent update HP Support Assistant. I can no longer connect to my wifi router. I see that it is there and signal is strong, but cannot connect.

    Current driver is 2013.8.915.2014

    Product name: HP Pavilion 15 Notebook PC
    Product number: G8D62PA #ABG
    Serial number: [personal information deleted]
    BIOS:F.33-11/21/2014
    Review: 73.35 keyboard
    Total memory: 8.00 GB
    Processor name: A8 - 6410 APU with AMD Radeon R5 graphics card AMD

    Would appreciate some advice please

    @Kiwi_1 ,

    Hello and thanks for posting back.  In this case, what I would suggest is to do a system restore to where he worked.  If that doesn't fix it phone support for your laptop repair options.

    Personally, I'd go through the stages of tests and check the router and the ISP before this step.

    Let me know how things are going.

    Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Have a nice day and thanks for posting.

  • I installed a new router (Netgear N300) wireless and my laptop is the only computer that does not connect to the internet.

    Connected to the new router, but locally only.

    Currently, I installed a new router (Netgear N300) wireless and my laptop is the only computer that does not connect to the internet. The small icon to the left of my screen says only: ACCESS: LOCAL ONLY.
    BASICALLY,.

    I have Windows Vista Home Premium, notebook Compaq (Presario CQ60 to be exact)

    I can connect if I use a cable, but its disadvantages.

    I can connect wirelessly with my PC and Ipad. and Internet access.

    I TRIED:
    Various patches microsoft such as resetting TCP, safe mode with network, reset the router. »

    Thank you in advance and we hope you can answer this soon!

    I use an Atheros AR5007 802. 11 b / g WiFi Adapter(Compaq laptop) for the moment so this is useful. Thanks again!
    Someone suggested that I update my wireless driver. I am open to this idea, if anyone can find a safe and legal site with the download.

    Hi Bryyaan11,

    You can check out the link to HP support and try to download the drivers for your wireless card updated:

    Support HP & drivers

    For more information, you can also consult the following article:

    Updated a hardware driver that is not working properly

    You can also check the following items and try the steps:

    Windows wireless and wired network connection problems

    Solve problems, find wireless networks

    Hope this information is useful.

  • My laptop HP keyboard does not work properly.

    My laptop HP keyboard does not work properly. First of all, it makes a clicking dull when I type, second if I type (anywhere) it wont let me repeat a letter or any key back to back with waiting 2 + seconds. It comes with the connected keyboard or a usb keyboard. How can I stop this?

    In the Panel-> Accessibility-> make your computer easier to use-> make the keyboard easier to use, check your filter keys, if it is on, turn it off.

  • Hall 13: HP pavilion laptop does not connect to the printer HP envy range 7640

    My laptop does not connect to my HP envy printer. It keeps saying the driver is not available or is it ready, but does not connect. I know the printer is working because I can print from my phone. Anyone know the driver I need to download or what to do?

    Ruizgeraldine

    Hello;

    Let me welcome you on the HP forums!

    I read your post about the problems with your Envy 7640 in Win10 printer and wanted to help.

    The problem is that by default HP print drivers installed by the upgrade of Win10 often do not work.  I have two HP printers and neither one worked after the Win10 upgrade.  We also receive a lot of messages of other people with the same problems.

    I linked the page drivers and software for the Win10 drivers for your printer: http://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

    You must download and install the full feature software and drivers for the printer.

    Then unplug the printer and install the software.

    Do reconnect the printer until the installation program invited to do so.

    Once the installation is complete, restart.

    You should then be able to use your printer in Win10.

    Good luck

    ========================================================================
    I'm a volunteer and I do not work for, or represent, HP.
    ---------------------------------------------------------------
    Please click on 'Accept as Solution' on the post that solves your problem to help others to find the solution.
    Please click on the symbol of the thumbs-up to the left of the answer key to say thanks fopr my help.
    ========================================================================

  • 15 - r074TU: laptop does not connect to the router

    Day sum... .my laptop (model No. 15r074TU) with window 8.1 does not connect to the router that is D-link

    I uninstalled my driver reinstalled again, but it didn't work... even if I formatted my laptop, reconfigure the router and... done with all possible measures to overcome this problem, but have ultimately failed. Please suggest ways to tackle this problem as soon as possible...

    Follow the wizards in the following forum sticky and troubleshooting.

    http://h30434.www3.HP.com/T5/notebook-wireless-and-networking/common-fixes-for-wireless-connectivity-issues/m-p/4831601#M86871

  • laptop older does not connect to new router

    Hello

    I have a laptop Compaq Presario A940NR which is several years old.  Until last week, it was connected through a router.  The router has stopped working on all devices (printer, 2 other laptops).  Replaced with a Netgear N150 router. -connected to a desktop computer, wireless to the printer and 2 new laptops.  Most old laptop listed above does not connect to the network.  I tried (wired) connection directly to the ISP modem via ethernet.  He does not even recognize this connection.  I may need a driver updated, but unable to connect to the internet on the laptop.

    Help! and thank you,

    Hi, Darlene:

    Here are more recent (MARCH 2011) a version of the driver for your Atheros wireless card. I suggest you use it since you have a new router. There was a lot of connection problems with your Atheros card and new Linksys E series routers, for example.

    http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=472276&swItem=ob-91782-1&mode=4&IDX=1

    Paul

  • my laptop pointer freezes sometimes and does not work properly

    I have a sony vaio notebook. This pointer does not work properly most of the time, and it freezes. I have to restart my computer to fix it temporarily, but it happens again and again. I wonder if my system is infected with a virus or not. can fix this or I need to recover my laptop. I look forward to your reply. Thanks indeed

    Try to go to the sony web site and get the last mouse and mouse pad drivers.

    If an external mouse, clean and check the batteries if applicable.

    If this isn't an external mouse, try an external mouse and see if the problem persists.

    Then...

    If you use Microsoft Security Essentials, start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options vary by region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/) in the USA at this time. After an initial free consultation, will be charged a fee for assistance, based on the details of the case.

    If this is not the case, go to your provider AV.

    You can also try this web site - http://www.bleepingcomputer.com - contains details for most common infections, often immediately after that they started to appear in the wild, and instructions are provided for how to remove infections using their malware removal guides. They also have forums where you can seek assistance from people who specialize in the removal of malware.

    Here are other free programs that can help:

    Malwarebytes anti-malware free - http://www.malwarebytes.org/products/malwarebytes_free Please note, do not accept the trial version of MBAM Pro that it will conflict with MSE while the free version won't.

    SUPERAntiSpyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

    TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

    HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro

  • Laptop does not connect to the internet. error cannot display Web page

    Original title: laptop does not connect to the internet. How can I fix it?

    I'm trying to get my laptop to connect to internet, but it will not. It keeps telling me that it cannot display the Web page. The wireless connection is the link and he sees the laptop, but it's like he goes. How can I fix it? Help!

    Hello

    1. Have you tried using anythird party web browser to connect to Internet?
    2. You use Internet Explorer to surf the Internet?

    If you receive error message cannot display Web page in Internet Explorer, then you can check the link below to fix the problem.

    "Internet Explorer cannot display the webpage" error when you view a Web site in Internet Explorer

    http://support.Microsoft.com/kb/956196

    Note:

    Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  • I have a new router and the computer windows 7 If using WAP wireless encriptación. I also want to use my old laptop which has XP then does not connect.

    I have a new router and the computer windows 7 If using WAP wireless encriptación. I also want to use my old laptop which has XP then does not connect. I was told by the router (Belkin) manufacturer support there is a MS download XP patch so it will connect to my new wireless network. Where can I get it and what it is labeled?

    original title: wap encriptación

    Hello

    Maybe this can help.

    http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=3914

Maybe you are looking for

  • HP Pavilion 15-E015TX: wireless bluetooth driver problem

    I had updated for windows 10 per year, since a week asked problem with my bluetooth driver. Wireless Operating Sysytem is not able to detect the driver and the blutooth is not fuctioning

  • Files and iTunes

    Everytime I open iTunes it won' play what either because she insists, he does not know the location of the file on the track, I want to play, but when I watch the news. on the track, it has the path of the saved file. HOW CAN THIS BE? WHAT IS SOMETHI

  • Satellite A300 - 10 M - adapter no longer works

    I've had my Satellite A300 - 10 M for 5 months now. Today the power adapter went 'pop' (literally with a ' pop' sound) and no longer works.Battery is fine, computer laptop is fine, it is just the power adapter. I have the reliability of refund thing

  • How can I reset my return to normal accessibility options?

    I made the print path to big and I havve tried to system restore and it removes just my files, I downloaded it, printing is just average to large please help I did everything what I fear I'll do something to really destroy my computer.

  • The black and white files are Purple in LightRoom CC (they work well in PS and other programs)

    All my black and white files (TIFF and jpg which are grayscale) have a purple slant and are darker in LightRoom CC (except for module development). They work fine on other programs such as PhotoShop, Picasa or other navigation applications. Lightroom